Collectables Reviews

4.5 Rating 240 Reviews
89 %
of reviewers recommend Collectables
4.5
Based on 240 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Collectables Reviews
Visit Website

Phone:

01914991589

Email:

trev@collectables.co.uk

Location:

Units A&B, Patterson Street,
Units A&B, Patterson Street
Blaydon
NE21 5SD

Excellent company.
Helpful Report
Posted 4 months ago
Little apprehensive at first, because when I got my order one of the products had leaked, damaging the other products in the order and the box itself, which was a massive shame! But I got into contact with support and they were able to quickly send out a replacement which got to me safely and protected. Great experience in the end.
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Posted 4 months ago
Disappointed with collectables ordered 2 edison bulbs for my cello edison wax burner which I bought from collectables. Both of these bulbs do not fit the burner. Emailed them and they replied saying that they are the right ones and they don't sell any others.
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Posted 4 months ago
Lovely item, as described, great price.
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Posted 4 months ago
Was nit happy as Collectable put wrong address on my order. Was on time but at the wrong address
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Posted 4 months ago
Fantastic service, quick and well packaged. The items are beautiful. I will definitely order from Collectables again.
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Posted 4 months ago
Item as described, fast shipping, thanks a lot.
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Posted 4 months ago
Unusual, very practical and personal gift for an Aquarian
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Posted 5 months ago
Very good, quick delivery, no complaints.
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Posted 5 months ago
Item came when when they said it would but the cable was broken
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Posted 5 months ago
The item is as picture and looks lovely when lit. It was not a simple process to get it as FedEx is used and does not give any delivery notifications of attempts to deliver or alternative places to leave parcel or wouldn't allow collection either so made for a frustrating time. Contact from collectables was quite prompt but also did not resolve issue. We paid delivery but ended up having to go and get the parcel from FedEx (after explaining dissatisfaction)ourselves as they were going to return parcel!
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Posted 5 months ago
Our bear arrived promptly in the time frame we expected - the box the bear was in had become totally crushed, but the bear inside was luckily grand. Could be worth sticking a fragile sticker on so the postal service is more careful!
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Posted 5 months ago
Thank you for the review Clare, I will pass on your feedback to our logistics team.
Posted 5 months ago
Fantastic service couldn’t ask for any more highly recommended
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Posted 5 months ago
Can't fault ylthe delivery time, well packaged so item was safe.
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Posted 5 months ago
Very good outlet with excellent postal service.
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Posted 5 months ago
My items were very well wrapped and arrived in excellent condition. They were also very prompt on delivery. Excellent service, thank you.
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Posted 5 months ago
Perfect price and doe what it say
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Posted 5 months ago
Great quality product
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Posted 5 months ago
First package was damaged however a quick call and replacements followed, better packaged, within 24 hours!
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Posted 5 months ago
Great service. Kept up to date with progress of order. Arrived when informed and gifts well packed.
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Posted 5 months ago
Collectables is rated 4.5 based on 240 reviews