Collectables Reviews

Name: Collectables
Address: Units A&B, Patterson Street, Units A&B, Patterson Street, Blaydon
Rating: 4.55

4.6 Rating 293 Reviews

89 %

of reviewers recommend Collectables

4.6

Based on 293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01914991589

Email:

support@collectables.co.uk

Location:

Units A&B, Patterson Street,
Units A&B, Patterson Street
Blaydon
NE21 5SD

Collectables 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, exactly what we were looking for”

Helpful Report

Posted 6 days ago

Thanks so much! 😊 We're glad it was just what you needed and arrived quickly! 🌟📦

Posted 5 days ago

“Very prompt delivery and a lovely product. Will definately from this firm again”

Helpful Report

Posted 1 month ago

Thanks, Barbara! 😊 We're so pleased you’re happy with the product and delivery—can’t wait to welcome you back again! 📦💖

Posted 3 weeks ago

“Firstly after a mix up in the warehouse, they sent me the wrong item I ordered, so I rang collectables and they knew exactly what had happened. They apologised profusely and re sent the right order by express delivery which arrived a day later. And the original items they sent they told me I could keep them for the misunderstanding. Which was lovely hand and body cream. Would definitely use them again, first class service.”

Helpful Report

Posted 2 months ago

Thanks so much, Di! 💖 We're really glad we could make things right quickly and that you were happy with the service. Enjoy your beautiful items (and the surprise extras)! 😊📦✨

Posted 1 month ago

“I first bought a Collectables item in Australia and loved it so much I searched the internet to find more. Never been disappointed, excellent products and good quality.”

Helpful Report

Posted 3 months ago

Thanks so much, Faye! 🌟 We're thrilled you've stayed loyal since discovering us in Australia—so glad our products continue to bring you joy! 💖🌍

Posted 1 month ago

“Quick delivery. No issues”

Helpful Report

Posted 4 months ago

Thanks, Marilyn! 😊 We're glad everything went smoothly and your order arrived quickly! 🚚✨

Posted 1 month ago

“Very pleased with my purchase and the service.”

Helpful Report

Posted 4 months ago

Thanks so much, Linda! 😊 We're really pleased to hear you're happy with both your purchase and the service. 💖

Posted 1 month ago

“I emailed about a burner I had purchased... A cello skull burner as I was concerned I wouldn't find a replacement bulb when this one was to blow, I was directed to here... collectables...where I purchased the bulb. It arrived a couple of days later...very well packaged. And is a perfect fit! I will be purchasing some more...I don't want to be without my lovely burner. Thank you”

Helpful Report

Posted 4 months ago

Thanks so much, Kerry! 💀🕯️ We're thrilled we could help keep your beloved skull burner glowing! So glad the bulb fit perfectly—looking forward to your next visit! 😊📦✨

Posted 1 month ago

“Lovely travel map. Easy to use with plenty pins. Excellent delivery service”

Helpful Report

Posted 4 months ago

Thanks so much, Renee! 🌍📌 We're thrilled you’re enjoying the travel map—happy pinning and planning! ✈️😊

Posted 1 month ago

“Lovely item, bought as a gift. Quick delivery, we’ll packaged.”

Helpful Report

Posted 4 months ago

Thanks so much, Lynne! 🎁😊 We're glad you were happy with the gift and speedy delivery—hope it’s loved just as much by the recipient! 💝📦

Posted 1 month ago

“Lovely item. Well packaged and promptly delivered.”

Helpful Report

Posted 6 months ago

Thanks so much, Helen! 😊 We're so happy to hear you were pleased with the item, packaging, and delivery. We appreciate your feedback! 📦💖

Posted 4 months ago

“Great company to deal with kept me updated with my order process at every stage, would recommend to every”

Helpful Report

Posted 6 months ago

Thank you, Kath! 😊 We’re thrilled you had a great experience with us. Your recommendation means a lot! 🌟

Posted 4 months ago

“It was a lovely gift to give to my friend”

Helpful Report

Posted 7 months ago

Thanks for sharing, Jennie! 🎁 We're so happy it made a lovely gift for your friend. 💖

Posted 4 months ago

“Many thanks for a good service....... I am really happy with the Charlie Bear I purchased (Figgy)......such quality and cuteness. I have 4 different Charlie Bears myself......this one is a Christmas present for my daughter, who I'm sure will love and treasure it forever....”

Helpful Report

Posted 8 months ago

“Excellent customer service, super fast delivery, Item as described and well packaged. Thank you”

Helpful Report

Posted 8 months ago

“Very impressed all round. Their customer service is excellent too.”

Helpful Report

Posted 9 months ago

“Beautiful frames thanks”

Helpful Report

Posted 9 months ago

Thank you, Diane! 😊 We're so glad you love the frames. Your support means a lot to us! 🌸

Posted 7 months ago

“I ordered a lightbulb for a 'touch lamp' which came quickly. Unfortunately it would seem that the fault is with my lamp, which blew the original bulb. I'm sorry that I can't review the product.”

Helpful Report

Posted 10 months ago

Thank you for your feedback! We're sorry to hear about the issue with your lamp. If there's anything we can do to help, please don't hesitate to reach out. 🌟

Posted 7 months ago

“Great item and brilliant service. Thank you so much.”

Helpful Report

Posted 10 months ago

“Good communication & fast delivery”

Helpful Report

Posted 10 months ago

Thank you, Wendy! 😊 We're glad you had a great experience with our service. Your support means a lot to us! 🌟

Posted 7 months ago

“I ordered a Splosh world map, when it arrived there was damage to the frame, a complete break. I contacted Collectables and they phoned me the next working day and were very apologetic and polite and immediately sent me a replacement. Thank you for the great customer service, would highly recommend :)”

Helpful Report

Posted 10 months ago

Collectables is rated 4.6 based on 293 reviews