Collectables Reviews

Name: Collectables
Address: Units A&B, Patterson Street, Units A&B, Patterson Street, Blaydon
Rating: 4.54

4.5 Rating 292 Reviews

89 %

of reviewers recommend Collectables

4.5

Based on 292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01914991589

Email:

support@collectables.co.uk

Location:

Units A&B, Patterson Street,
Units A&B, Patterson Street
Blaydon
NE21 5SD

Collectables 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for my exchange! Very poor service. Item was returned 2 weeks ago.”

Helpful Report

Posted 2 months ago

Hi, We’re really sorry to hear this and appreciate you bringing it to our attention. That’s certainly not the experience we want for our customers. We hope the issue was resolved. Thank you for your patience.

Posted 3 weeks ago

“I was very happy with the bear itself but was extremely disappointed and how it was packaged. I thought for the price I paid that it would have came in a nice presentation box but instead it came in a carry bag just put in cardboard box which was damaged. This is the second time I’ve purchased and the same thing happened first time also!”

Helpful Report

Posted 4 months ago

We’re really sorry to hear about the packaging issues, Margaret, and we completely understand your disappointment. 😔 Your feedback is really important to us, and we’ll make sure to pass this along for improvement. Thank you for your patience, and we hope your next experience is much better! 💖

Posted 4 months ago

“I can only give 3 stars as they originally shipped the wrong item and it's taken nearly 2 weeks to correct the mistake. However, they were responsive and it got sorted eventually.”

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Posted 1 year ago

Hi Tracy! Thank you for taking the time to leave us a review! We truly appreciate your patience and understanding. We hope you are enjoying your item :) Merry Christmas! Team Collectables

Posted 1 year ago

“Was nit happy as Collectable put wrong address on my order. Was on time but at the wrong address”

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Posted 1 year ago

“Absolutely lovely! It does take a while for delivery I advise paying extra for express delivery !”

Helpful Report

Posted 1 year ago

Collectables is rated 4.5 based on 292 reviews