Collectables Reviews

Name: Collectables
Address: Units A&B, Patterson Street, Units A&B, Patterson Street, Blaydon
Rating: 4.55

4.6 Rating 293 Reviews

89 %

of reviewers recommend Collectables

4.6

Based on 293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01914991589

Email:

support@collectables.co.uk

Location:

Units A&B, Patterson Street,
Units A&B, Patterson Street
Blaydon
NE21 5SD

Collectables 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gillian arrived quickly and well packed. The website is lovely and easy to access. Ordering simple,fast and efficient.”

Helpful Report

Posted 1 year ago

Hi Gillian! Thank you so much for taking the time to leave us a lovely 5 star review, We are very pleased to hear you are happy with your item! Kind Regards, Collectables

Posted 1 year ago

“Found this item at Jonzara for £39 after I received my order, collectables would not price match. Also complained about the packaging, arrived in a tatty cello carrier bag, not in display box.”

Helpful Report

Posted 1 year ago

Hi Sandra, Thank you for taking the time to leave us a review! I wanted to address your concerns. Unfortunately, we do not offer price matching after a purchase has been completed. Additionally, our products do not come with display boxes, nor is this stated in our product description. We appreciate your feedback and thank you for your understanding. Kind regards, Collectables

Posted 1 year ago

“Item arrived on time and we'll wrapped. Would order from them again.”

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Posted 1 year ago

Hello Wendy ! Thank you so much for taking the time to leave us a 5 star review! We really appreciate your feedback on your product and our services :) Kind Regards, Collectables

Posted 1 year ago

“Ease of using website. Fast delivery well packaged. Would definitely order from this company again.”

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Posted 1 year ago

“Easy ordering,good price and quality, prompt delivery, no fuss, just as it should be, a pleasant change compared to some online shopping services, keep up the good work collectables!”

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Posted 1 year ago

Hello Hewitt! Thank you so much for taking the time to leave us a 5 star review! We really appreciate your amazing feedback :) Kind Regards, Collectables

Posted 1 year ago

“Great, arrived well packed and secure”

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Posted 1 year ago

Hello! Thank you so much for taking the time to leave us a 5 star review! We really appreciate your feedback on our product and services! Kind Regards, Collectables

Posted 1 year ago

“Good communication. Well. Packaged”

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Posted 1 year ago

Hello! Thank you so much for taking the time to leave us a review! We really appreciate your feedback on our product and services! Kind Regards, Collectables

Posted 1 year ago

“Brilliant service and lovely item! Thank you very much.”

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Posted 1 year ago

Hello! Thank you so much for taking the time to leave us a 5 star review! We really appreciate your feedback on our products and service :) Kind Regards, Collectables

Posted 1 year ago

“I love my Charlie Bears Yarg mouse! Thankyou”

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Posted 1 year ago

Hi Irene, Thank you so much for taking the time to leave us a 5 star review! We really appreciate your feedback and are so glad you love Yarg! Kind Regards, Collectables

Posted 1 year ago

“Lovely gift and well packed great customer service”

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Posted 1 year ago

Hi Joanne, Thank you so much for taking the time to leave us a 5 star review! We really appreciate your feedback on our products and services. Kind Regards, Collectables

Posted 1 year ago

“Good service.”

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Posted 1 year ago

Hi Kiyoko, Thank you so much for taking the time to leave us a 5 star review! We really appreciate your feedback your experience with us! Kind Regards, Collectables

Posted 1 year ago

“When I ordered the Charlie Bear it said 5 in stock so we ordered it a week before our granddaughter's birthday. It did not arrive. When we contacted Collectables we were told it was on pre-order and should not be long. It had not arrived by Easter. We were told it could be up to 2 months before we got it. They did offer us our money back which we declined in case we could not get it anywhere else. It eventually arrived. Beautiful bear”

Helpful Report

Posted 1 year ago

Hi John, Thank you so much for taking the time to leave us a review. We understand your frustration and apologise for your experience. We do advertise our bears as pre-order, Sweet Tooth was dispatched immediately when received. We are glad to hear you have received and love your bear :) Kind Regards, Collectables

Posted 1 year ago

“Very trustworthy company and bears are high quality and lovely, would recommend”

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Posted 1 year ago

Hi Amanda! Thank you so much for taking the time to leave us a lovely review, We are glad to hear you would recommend us! Kind Regards, Collectables

Posted 1 year ago

“Grabbed a great bargain with items purchased. Delivery fast and well packed”

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Posted 1 year ago

Hi Susan, Thank you for taking the time to leave us a 5 star review! We really appreciate your feedback on our products & services :) Kind Regards, Collectables

Posted 1 year ago

“Fabulous products, great price - highly recommend”

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Posted 1 year ago

Hi Jeannette, Thank you for taking the time to leave us a 5 star review! We really appreciate your feedback on our services :) Kind Regards, Collectables

Posted 1 year ago

“Excellent communication. First class service.”

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Posted 1 year ago

Hi Kathryn, Thank you for taking the time to leave us a 5 star review! We really appreciate your feedback on our services and are so glad you love your item :) Kind Regards, Collectables

Posted 1 year ago

“It's fabulous. I love washing with it”

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Posted 1 year ago

Hi Chris, Thank you for taking the time to leave us a 5 star review! We really appreciate your feedback on our product :) Kind Regards, Collectables

Posted 1 year ago

“I ordered a auntie wax melt holder I absolutely love the product such good quality. Quick and easy delivery Customer service is amazing aswell Thank you so much!!!!”

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Posted 1 year ago

Hi Amy, Thank you for taking the time to leave us a 5 star review! We really appreciate your feedback on our products and services :) Kind Regards, Collectables

Posted 1 year ago

“Bought the same one for Christmas really happy with it till it went pop a couple of days ago found the bulb 💡 had blowen, put new one in not working, checked bulb found to be working, plug is sealed unit unable to check fuse, ordered another the same working hope this one lasts a little bit longer?”

Helpful Report

Posted 1 year ago

Hi Anthony, Thank you so much for taking the time to leave us a review! We really appreciate your feedback and sincerely apologise for the inconvenience, if any problems occur with your product please don't hesitate to reach out to us at support@collectables.co.uk where a member of our team would be more than happy to assist you! Kind Regards, Collectables

Posted 1 year ago

“Ordering was easy no problems at all and delivered on time very pleased”

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Posted 1 year ago

Hello Christine Thank you for taking the time to leave us a 5 star review! We really appreciate your feedback our services, we hope you are enjoying your product! Kind Regards, Collectables

Posted 1 year ago

Collectables is rated 4.6 based on 293 reviews