Collectables Reviews

Name: Collectables
Address: Units A&B, Patterson Street, Units A&B, Patterson Street, Blaydon
Rating: 4.54

4.5 Rating 240 Reviews

89 %

of reviewers recommend Collectables

4.5

Based on 240 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01914991589

Email:

trev@collectables.co.uk

Location:

Units A&B, Patterson Street,
Units A&B, Patterson Street
Blaydon
NE21 5SD

Collectables 5 star review on 10th December 2023

Rachel P

Collectables 5 star review on 6th August 2023

MISS CHERYL L

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices, fast delivery, good communication. Can't really ask for anything more.”

Helpful Report

Posted 4 months ago

Hi Alan, Thank you for the 5 star review! Your feedback means a lot to us! Kind Regards, Team Collectables

Posted 4 months ago

“The pearl light is lovely, but a little small than I expected”

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Posted 4 months ago

Hello! Thank you for your review! We hope you are enjoying your Light Up Clamshell - White Pearl! Your feedback means a lot to us! Kind Regards, Team Collectables

Posted 4 months ago

“Always buy this item. It has a lovely smell and definitely works.”

Helpful Report

Posted 4 months ago

Hello! Thank you for your review! We hope you are enjoying product! Your feedback means a lot to us! Kind Regards, Team Collectables

Posted 4 months ago

“Excellent service, highly recommend Collectables. I’m Sure the recipient will love the sculpture it’s a Xmas present.”

Helpful Report

Posted 4 months ago

Hello! Thank you for your review! We hope the recipient loves their Christmas Gift! Your feedback means a lot to us! Merry Christmas! Team Collectables

Posted 4 months ago

“Excellent shopping experience, love my sculpture which was a great price, very well packaged and delivered very quickly. Would definitely shop with them again. Regards Alison White”

Helpful Report

Posted 4 months ago

Hi Alison! Thank you for taking the time to leave us a review! We are so glad to hear you love your Edge Sculpture, your feedback regarding our service is much appreciated. Merry Christmas! Team Collectables

Posted 4 months ago

“Great communication and delivery.”

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Posted 4 months ago

Hi Lesley! Thank you for taking the time to leave us a review! Your feedback regarding our service is much appreciated. Merry Christmas! Team Collectables

Posted 4 months ago

“Everywhere seemed to be out of stock of the item I wanted but so happy I found this site and the price was competitive too. Arrived slightly later than I expected but I ordered over black Friday week/ weekend so likely caught up in a backlog caused by that and not the supplier's fault”

Helpful Report

Posted 4 months ago

Hi Rachel! Thank you for taking the time to leave us a review! Your feedback regarding our service is much appreciated, we hope you are enjoying your order! Merry Christmas! Team Collectables

Posted 4 months ago

“Offered the product I required and I received it in a very short time. Service was excellent.”

Helpful Report

Posted 4 months ago

Hi Susan! Thank you for taking the time to leave us a review! Your feedback regarding our service is much appreciated, we hope you are enjoying your order! Merry Christmas! Team Collectables

Posted 4 months ago

“Very poor customer service as I’ve sent 2 emails and had no reply regarding non delivery of my order I placed a month ago!”

Helpful Report

Posted 4 months ago

Dear Julia, We regret to learn about your disappointment with our service. We want to clarify that we made two attempts to reach out to you on Monday, 11/12, and once again on Tuesday, 12/12 from support@collectables.co.uk to provide updates on your order. We understand the importance of your satisfaction and appreciate your understanding. Our customer service team are on hand between 9am-5pm Monday-Friday via Telephone, Email and Live Chat. Kind Regards, Team Collectables

Posted 4 months ago

“I wanted a gift for a friend and this was perfect. They have a really good selection of gifts”

Helpful Report

Posted 4 months ago

Hi Jan! Thank you for taking the time to leave us a review! Your feedback regarding our service is much appreciated, we hope the recipient loves their gift! Merry Christmas! Team Collectables

Posted 4 months ago

“I ordered wax lamps and wax plug ins for presents. Very pleased with them and got them for a great price. Would highly recommend.”

Helpful Report

Posted 4 months ago

Hi There! Thank you for taking the time to leave us a review! Your feedback regarding our products is much appreciated, we hope the recipients love their gifts! Merry Christmas! Team Collectables

Posted 4 months ago

“Thank you I am very pleased with my purchase”

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Posted 4 months ago

Hi Babs! Thank you for taking the time to leave us a review! Your feedback regarding your purchase is much appreciated! Merry Christmas! Team Collectables

Posted 4 months ago

“I can only give 3 stars as they originally shipped the wrong item and it's taken nearly 2 weeks to correct the mistake. However, they were responsive and it got sorted eventually.”

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Posted 4 months ago

Hi Tracy! Thank you for taking the time to leave us a review! We truly appreciate your patience and understanding. We hope you are enjoying your item :) Merry Christmas! Team Collectables

Posted 4 months ago

“The glass ornaments I purchased were so well wrapped and arrived in perfect condition. I will certainly order from Collectables again and would recommend them, really pleased with their service.”

Helpful Report

Posted 4 months ago

Hi There! Thank you for taking the time to leave us a review! We truly appreciate your feedback on our service and products! Merry Christmas! Team Collectables

Posted 4 months ago

“Prompt delivery and well packaged. Very easy to order online.”

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Posted 4 months ago

“Great service from Collectables would definitely use them again”

Helpful Report

Posted 4 months ago

“Lovely little light and a very good price. The shop display has also very many beautiful things.”

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Posted 4 months ago

“Brilliant service and delivery, so many stunning items to choose from.”

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Posted 4 months ago

“I purchased 4 small candles through the post Once they arrived, I opened them up to see one was broken. I wrote to colle tables via email and they didn't even reply. So, no refund or apology or anything. I'd totally avoid buying on line from here again.”

Helpful Report

Posted 4 months ago

Hi Caroline, Thank you for leaving us a review. We sincerely apologise for your experience with us, we want all of our customers to be 100% satisfied. We have sent you over an email and have processed you a refund for the damaged item. We sincerely apologise and hope you are enjoying your other items, Kind Regards, Collectables

Posted 3 months ago

“The most prettiest light display ever. Am so pleased with it. Arrived quickly and packaged well. Would recommend.”

Helpful Report

Posted 4 months ago

Collectables is rated 4.5 based on 240 reviews