The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,847 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,847 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and competitive prices.”

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“Delivery was prompt but no humidor sachet in the individual purchase.”

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“Thank you for the service.”

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“Delivery on time, but packets of 5, rather than a box of Montecristo 25.”

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“Good cigar selection at decent price. Next day delivery often not next day.”

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“Otders usually arrive promptly. Been disappointed recently in the quality of some of the cigars I've ordered. I expected better for the price. I was also surprised to see a 30% increase in the price of an item I'd ordered previously, with no explanation.”

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“Very helpful service, reasonable prices good quality cigars”

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“Good quick service but website repeatedly shows pop up box inviting to register and even though have done so this keeps interrupting browsing the site. Cigar selections however very comprehensive for both Cuban and rest of world. Have used for many years happily. Some more flavour notes would be good to see aside from the brief histories of the brands and violas. Would also be nice to have some offers or discounts for long term users 😉”

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“Ordered couple of packs of boveda for my humidor. Was waiting for around 5-6 days but nothing arrived. I called up cigar club and confirmed some details and they sent out replacement which arrived in 2-3 days. Thanks cigar club. Will deffo order from you again in the future and will deffo recommend to others!”

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“Cigars arrived on time and were in secure tubes. So great!”

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“All great although the packaging wasn't good for something with such a high value. I expected something a little more robust so that the packs did not get squashed.”

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“Very good turnaround again”

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“Usually excellent service”

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“Quick and easy to use website . Products were delivered very swiftly.”

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“Good product and delivery but poor contact”

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“Easy to deal with, prompt service, good value. I’ll be back”

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“Good service and a good product”

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“Came well packaged, I especially like the free delivery.”

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“Reliable to please as usual”

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“Generally good but last two orders have taken 6-7 days to arrive which in my opinion should be slightly quicker”

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The Cigar Club is rated 4.7 based on 2,847 reviews