The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,627 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,627 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very prompt”

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“Very good. Bought the Alec Bradley sample pack. Very nice cigars. Will be purchasing again soon.”

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“Great cigars, delivery was a little slower than expected but that's not the end of the world. The product was well packaged and was top quality”

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“Good selection of cigars but could be better in smaller sizes.”

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“Everything about my order was fine except the time it took to arrive I think the problem being that it was a bank holiday weekend”

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“Easy to use Free delivery was appreciated , I therefore don't expect in the next day. !”

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“Received item as described . A little bit slow though. Used his company a few times and never any issues”

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“Excellent service as usual”

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“Took a while to arrive”

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“I liked the personal touch. Ivor Morison.”

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“Service is always excellent. It's just a shame how expensive Cuban cigars have become and the lack of supply.”

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“The cigar club is OK unfortunately out of a 5 pack of Romeo et Julietas one had a break in it and could, t be smoked.”

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“Good, fast service”

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“Very nice aroma³”

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“Bought a sample pack but one of the cigars wasn’t what was offered. And a lot lighter in colour. But they came quickly and well packaged.”

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“Very good service, even with the post strikes.”

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“Very nice tasty cigars provided in good time.”

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“I am very fond of the Panatellsa from Central America. I can't afford them every day, but a special treat from time to time is great. I find the delivery time is good and the packing excellent.”

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“Competitive prices compared to some other websites I've used, free P&P always a winner. Good efficient service, will use again.”

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“very easy to deal with, the service is good as well.”

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The Cigar Club is rated 4.7 based on 2,627 reviews