The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.70

4.7 Rating 2,171 Reviews

93 %

of reviewers recommend The Cigar Club

4.7

Based on 2,171 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product - Excellent Service”

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“Efficiently handled my purchase of hygrometer which arrived 24 hrs after placing order.”

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“This is my 2nd order placed absolutely fantastic service efficient and you can view the stock availability and range . I thoroughly recommend The Cigar Club”

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“fresh stock , fast delivery , pitty not everything is free post”

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“Swift delivery! Great cigars thanks”

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“Usual great service.. Cigars in perfect condition as always. I don't look anywhere else anymore.”

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“Received my order promptly as usual, good quality and service as before.”

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“This is my 4th order from Cigar Club. All cigars arrived promptly, properly packaged with humidifier packs enclosed. Prices appear competitive with other cigar websites. Fully recommended.”

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“Always reliable but unable to track transit on Royal Mail”

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“Excellent price and very quick delivery. Products arrived in perfect condition and packed securely so cannot fault this company and recommend them to anyone considering buying from them. Thank you for your top service!”

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“Good product delivered on time. Getting very expensive”

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“I ordered a pack of Davidoff Gold cigarillos, I received Davidoff Silver cigarillos. I have emailed twice to try resolve the issue and have not received a reply, very poor customer service.”