The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,658 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,658 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and received cigars really quick”

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“Very quick delivery and easy to order”

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“No questioning the efficiency of the operation but I'm a little concerned about the product quality after my first forays into my most recent order.”

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“Yet again I placed my small order with the club, but it arrived in a couple of days much to my delight. SWell woth joining and using when yo need a cigar the choice is just enormous. Well done.”

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“GREAT SELLER AND GREAT CIGARS.”

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“Excellent service and prices”

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“My first order from The Cigar Club and it couldn’t have gone better. I ordered three Joya Reds, sorry I’d already smoked one of them by the time I took the photo, couldn’t wait and they arrived on time, in a humidity controlled sealed bag and with a nice little gift. I’ll be back for more”

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“Clear site, excellent delivery.”

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“100% Happy with my recent order and would happily recommend Surrey Cigars”

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“They did what I paid them for. What's to review?? They should improve their stock levels though”

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“Easy to order fast delivery.”

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“Easy to order Fast to deliver”

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“Best Place to get your cigars. Fast delivery and Good Price”

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“Love the free shipping doesn’t make you feel you paying more than you should. Delivery super fast. Always happy with products”

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“Excellent. Easy to use website, wide range of products (including the one I want). Fast delivery. No problems, so I'm happy.”

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“Great service!”

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“Simple easy ordering, quick delivery and will be back to re-stock as prices very competitive”

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“A generally good all-round service whilst the time I have dealt with The Cigar Club BUT, the company did not and have not responded to ANY e-mail or correspondence as there has been occasions when the good took over a week to arrive!!!”

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“Excellent all round experience. Recommending to my cigar smoking friends to give you a look! Will be back to reorder soon.”

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“A lovely cigar at a good price. As always a super fast delivery service... Totally recommended!”

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The Cigar Club is rated 4.7 based on 2,658 reviews