The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.70

4.7 Rating 2,198 Reviews

93 %

of reviewers recommend The Cigar Club

4.7

Based on 2,198 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

Write Your review

Tell us how The Cigar Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Cigar Club 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good cigar, prompt delivery”

Helpful Report

“Cigars are and the price, however long delivery time and did not respond to my emails”

Helpful Report

“The service is excellent, but the regular, significant price increases have made the prices ridiculous particularly with prices in the most of the rest of the world!!”

Helpful Report

“Delivered next working day. With a competitive price it doesn't come much better.”

Helpful Report

“I'm very pleased with the products I order from 'The cigar club'. Always very fresh, and a very prompt delivery, which is great as I do leave it till last minute to order my perfect brands which are always in stock too. Big thank you to all at The cigar club. Tony B.”

Helpful Report

“Correct product delivered on time”

Helpful Report

“Cigar club has a good selection of cigars and very well priced.”

Helpful Report

“Very prompt delivery.”

Helpful Report

“Good service”

Helpful Report

“Accurate and efficient.”

Helpful Report

“Good quality cigars. Well packed for shipping. Sometimes takes a while to process the order, but it is satisfactory.”

Helpful Report

“Considerable choice of cigars. Very reliable and a prompt response”

Helpful Report

“Even though the range is not as extensive as some shops. Cigar club has the lowest prices and cost is the main obstacle to a Churchill every night ....”

Helpful Report

“A quick service and always have what I am looking for.”

Helpful Report

“Great service .order delivered promptly .Will use company again .”

Helpful Report

“Very efficient with quick deliveries. Slow to respond if you have a query.”

Helpful Report

“Prompt service”

Helpful Report

“Great choice to suit all budgets, ordering was easy but delivery was longer than expected”

Helpful Report

“I rung up the cigar club to inquire about my purchase and they were very quick to answer the phone and told me what i needed to know and they had good customer service skills and were professional. I would definitely order from here again.”

Helpful Report

“Good choice and selection of cigars, ordering online is fine, delivery is quick. Specials on some items and comparable prices on most items.”

Helpful Report

The Cigar Club is rated 4.7 based on 2,198 reviews