The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,628 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very prompt delivery in well sealed packaging. Quality of cigars super.”

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“Great service however you should refund the next day surcharge if you do not have stock and are unable to fulfil. This has happened to me and another customer known to me. Only gripe otherwise good selection and service.”

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“A very good service from the Cigar Club and very competitive prices when compared to similar providers. Very pleased. The only reason I didn't give a five-star rating is that I wasn't informed when my cigars had been dispatched...a minor detail!”

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“Good cigar, prompt delivery”

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“Cigars are and the price, however long delivery time and did not respond to my emails”

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“The service is excellent, but the regular, significant price increases have made the prices ridiculous particularly with prices in the most of the rest of the world!!”

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“Delivered next working day. With a competitive price it doesn't come much better.”

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“I'm very pleased with the products I order from 'The cigar club'. Always very fresh, and a very prompt delivery, which is great as I do leave it till last minute to order my perfect brands which are always in stock too. Big thank you to all at The cigar club. Tony B.”

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“Correct product delivered on time”

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“Cigar club has a good selection of cigars and very well priced.”

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“Very prompt delivery.”

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“Good service”

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“Accurate and efficient.”

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“Good quality cigars. Well packed for shipping. Sometimes takes a while to process the order, but it is satisfactory.”

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“Considerable choice of cigars. Very reliable and a prompt response”

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“Even though the range is not as extensive as some shops. Cigar club has the lowest prices and cost is the main obstacle to a Churchill every night ....”

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“A quick service and always have what I am looking for.”

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“Great service .order delivered promptly .Will use company again .”

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“Very efficient with quick deliveries. Slow to respond if you have a query.”

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“Prompt service”

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The Cigar Club is rated 4.7 based on 2,628 reviews