The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.70

4.7 Rating 2,177 Reviews

93 %

of reviewers recommend The Cigar Club

4.7

Based on 2,177 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service reasonable price. Would use again”

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“Good product, but slower than expected delivery.”

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“Very good service”

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“Really good experience. Will order again. Great prices and selection.”

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“Very pleased with cigars”

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“Easy to order delivered on time happy with the product”

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“What you see is what you get”

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“Good smokes.....delivered promptly.”

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“Very professional”

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“Great service whenever I have placed an order.”

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“good service but expensive”

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“Great quality & quick service”

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“Everything worked to perfection. Prices are a little high.”

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“Nicely packaged and prompt service, happy to recommend.”

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“My pre-Christmas order couldn’t have gone smoother. I ordered late (entirely my own fault!) but my festive supply arrived quickly and perfectly timed - albeit more by luck than judgement. The cigars themselves arrived in decent condition, although the packaging was perhaps a little sparse, leading to some light damage in transit. Nonetheless, I was very happy overall and will be back to replenish my stock very soon!”

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“Very nice!”

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“Hi, I needed to contact Paul a few times by email, he answered me promptly to let me know that the cigars where sent, they arrived yesterday well packed and in time for Christmas, thank you Paul.”

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“Fast turnaround of orders. Good quality of Havana’s on offer.”

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“I’ve only used the Cigar Club a few times. The prices are good and the convenience of home delivery great. Usually delivery is very quick but on one occasion I waited a long time (few weeks) and my e mail enquiries were not answered. Eventually I phoned and was informed that there was a problem with stock. I think I should have been told about this rather than be left wondering if the delivery had been lost. I shall, however, continue to use the Cigar Club.”

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“Prices higher than Morrison’s for Villiger Pressed but fast delivery”

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The Cigar Club is rated 4.7 based on 2,177 reviews