The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,853 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,853 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice of products, competitive pricing and posted in good time well packaged…”

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“Brilliant service 1st class,very professional, thank you.”

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“Super fast delivery, even when I placed the order on the weekend. The items are well packaged and ordering is super easy. This is my go-to company every time :)”

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“I'm I'm really disappointed that I haven't yet received my order- the order having been made on the 2nd January and the payment taken from my account on the 4th January I chased the order last Thursday but have still not received it”

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“I’ve not recieved my order and I’ve contacted you several times”

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“The price, communication, and shipping of my order were great. The cigars arrived packed in a cardboard box, but with no humidity pack. This is the only time I have ever received a cigar order where the cigars were not in some sort of plastic bag, with a Boveda pack enclosed.”

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“Excellent products !! Say no more”

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“Top class. Items will packaged with prompt delivery, (Especially at this time of year)”

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“Fast, efficient service. As always. Always a pleasure to deal with.”

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“Very prompt and efficient service. Very pleased with the cigars ordered.”

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“Excellent service, rapid delivery.”

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“Arrived promptly despite Christmas and cigars were great.”

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“Always excellent selection of cigars and best prices than other websites, nice and quick delivery”

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“Very Happy with my purchases, true to descriptons”

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“These were a gift, the recipient was extremely pleased with them. Excellent delivery service, the Cigars were a delight, the 2nd 3rd was a real smooth , and pleasurable experience, as of course was the whole Cigar. No relight occurred.”

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“Great choice and speedy delivery.”

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“Very good service. Was sent out very quickly”

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“Very happy with my purchase but the delivery time - 1 week was longer than I expected.”

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“Excellent service”

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“A real tobacconist (if understandably you are worried trying a new place online first time). The cigars arrived swiftly and good condition.”

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The Cigar Club is rated 4.7 based on 2,853 reviews