The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,854 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,854 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and good prices a trusted company with quick delivery”

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“No complaints at all. Found what I wanted - as always. Delivered well within expected. Perfect. If I smoked more or wanted to be adventurous, then I’d have no hesitation is using this website and buying more on their recommendation. Thank you.”

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“Excellent smooth smoking, and a good size, will definitely purchase again.”

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“My first time ordering from the Cigar Club: I placed my order & it was delivered without any issues.”

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“The "next day delivery" is NOT! You will pay 10 pounds for that service, to receive your cigars 3 days later. No one picks up the phone or answers to emails, absolutely appalling!”

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“Got exactly as ordered very quick and efficient great place to order from recommended”

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“Wry good range of cigars. Quick delivery and service.”

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“Good service and price”

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“Been using Cigar Club for years, always delivered quickly, well packed and in good condition. Very happy with the service.”

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“I have been using the Cigar Club for a few years. Always quick and the service is excellent. I think the most competitive price wise in the UK”

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“After saying the product would be dispatched in 24 hours it wasn’t. It was purchased as gift but took at least a week before it arrived so the gift had to be given late. Not impressed as should have been marked that the product was in fact out of stock. Very disappointment.”

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“The best place to buy cigars, very good communication, great prices, well packaged and fast reliable delivery.”

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“The Cigar Club is excellent. Ordering is straightforward and delivery is very quick.”

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“Quick delivery and well packaged. Very much enjoyed our cigar!”

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“Website was easy to use stock was available cigars arrived in good time complete with a humidification pouch,thank you”

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“Great chioce of cigars and great service.”

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“No sign of my order and no response to my email querying where my order is.”

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“I ordered some cigars on the 30th September 2025. Transfers the money the same day approximately £32 pounds, received an e-mail saying thank you for your order. It is now the 11th November, the money has gone from my account I haven’t received the goods, I have e-mailed 3 times. No response!”

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“As always, great cigars at a great price. Super fast dispatch! Totally recommended to cigar smokers.”

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“Always very quick delivery. Well stocked at keen prices.”

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The Cigar Club is rated 4.7 based on 2,854 reviews