The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,838 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,838 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

Write Your review

Tell us how The Cigar Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Villiger Cigars. I ordered them on a Monday, and they arrived the next day. Brilliant communication all the way through. I will be buying my cigars here from now on. Thank-you.”

Helpful Report

“Brilliant as always.”

Helpful Report

“Quick, efficient, reliable, good value and quality”

Helpful Report

“Excellent service and competetive prices. Delivered on time and in perfect condition. Highly recommended”

Helpful Report

“GREAT SELLER MANY THANKS.”

Helpful Report

“Quick delivery & great cigars at a reasonable price.”

Helpful Report

“You order cigars and they arrive three days later. Excellent”

Helpful Report

“Very quick turnaround time from ordering to delivery and exactly what I ordered.”

Helpful Report

“Cigars very nice delivered quickly.”

Helpful Report

“Good selection, speedy delivery, competitive prices. Can’t really ask for more!”

Helpful Report

“Sorry, I order 2 times from here but I didn’t get it even once. First time the royal mail delivered it somewhere else means other address and second time once I ordered it 3 weeks before. That one they didn’t delivered it yet. I mail to you about it to contact royal mail and ask about it bit you didn’t reply. So, for me it bad services.”

Helpful Report

“I've recently placed two orders and the customer service with next day delivery of a box of Romeo y Julieta Short Churchill, followed by an order for two single Punch Irish regional addition cigars was excellent, so would recommend”

Helpful Report

“Great service and contactable if you stumble upon an issue. A very selective range of cigars .”

Helpful Report

“2 boxes of cohiba minis. Perfect with swift delivery! 5 stars”

Helpful Report

“Prompt delivery”

Helpful Report

“Excellent service”

Helpful Report

“Always impressed with the delivery time, have arrived before you know it.”

Helpful Report

“I have used The Cigar Club on at least 6 or 7 occasions. On all occasions my order arrived in good time, properly packaged, and as described. The prices remain competitive. On that basis i would be happy to recommend.”