The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,731 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swift service and good prices. Very good.”

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“Prompt service great value”

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“After a short phone call just to make sure I was ordering the right cigars for my son I put order in online and it was shipped out the same day and delivered the nxt day very very pleased with the service and product”

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“The Cigars turned up quite dry and unwrapped when smoked.”

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“Quick and efficient service.”

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“Good price and delivered promptly. Would use again”

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“GREAT SELLER MANY THANKS.”

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“Always prompt, always courteous, I have dealt with the Cigar Club for many of my ninety years. Cigars for all tastes.”

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“Top notch service! The cigar club has an excellent selection of cigars. Delivery is always prompt. What I particularly like, is that when I e mailed with a question, the reply was swift and helpful. Highly recommended.”

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“Excellent service and lovely cigars. You cannot go wrong !”

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“I have been a customer for a while now and have always received good service, and particularly the free postage they offer! You have my continued custom. DS”

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“Large choice of cigars. Order process quick and easy. Delivery in good time.”

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“I placed an order on 31st of March and was advised, on the 1st of April, that my order had been despatched. I must stress that my 'three star' rating is not directly aimed at The Cigar Club but at their delivery agent. I had no notification that my order had been 'delivered' but I found the package in my car port on the 8th of April! No idea when they were 'delivered' so they may have been there in plain sight for five or six days.”

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“Turn round order placement to delivery not the quickest but in general an OK service”

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“Very pleased with the service, cigars arrived quickly and the cigars were very good.”