The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,548 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor service. Standard delivery and cost £4 but products take more than two weeks to dispatch(not the first time), My current order was placed 17 days ago and yet to receive the goods. No one answer neither phone nor email enquiries.”

Helpful Report

“I didn’t even receive my order”

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“The box of cigars did arrive on time but they had been opened and were ruined stale and dry. I tried to log into my account but it had been erased so I could not report the poor quality (they went in the bin). I will never use these people again. Be carefull.”

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“cigars never received left a telephone message and sent email No response Worst service ever had anywhere Anthony Heappey”

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“My firzt order was just a test so bought some cheap cigars that arrived 3 days later. As for my second order I cannot give an accurate review as my cigars have not arrived yet!”

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The Cigar Club is rated 4.7 based on 2,548 reviews