The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,804 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,804 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

Write Your review

Tell us how The Cigar Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service & good quality”

Helpful Report

“Having been a customer of the Cigar Club for over 25 years, I can commend them without reservation. Their personal advice and guidance, and the quality their products are excellent. If you are new to cigars, or are in anyway uncertain as to what may suit you best, put yourself in the hands of their experts and you will never be disappointed. Deliveries are quick and safely packaged, and their pricing is very competitive. Many a tumultuous day has been salvaged with a fine, after dinner cigar from The Cigar Club.”

Helpful Report

“Ordering is quick and easy, and the delivery is prompt, very happy with the service.”

Helpful Report

“Quick easy ordering service, super quick delivery. Cigars well packaged. This is the second time I have ordered from The Cigar Club and I can recommend the service. Great web site too. Thank you.”

Helpful Report

“everything is fine - good prompt delivery - i have no issues”

Helpful Report

“Cigars in excellent condition, which arrived on time and were well packaged.”

Helpful Report

“Excellent cigars, reliable service. Top marks.”

Helpful Report

“Superb service, very fast and reliable, with high quality products.”

Helpful Report

“Good range, easy to order. Quick delivery. Really pleased with service overall and will definitely use again...”

Helpful Report

“I called Paul about my order and he was most helpful when I requested fast delivery. Cigars arrived the next morning, special delivery at no extra charge, as the cigars I had ordered were temporarily out of stock.”

Helpful Report

“Have used most of the U.K on-line cigar retailers and am happy to have discovered Cigar Club. Great selection, fast, courteous response but above all best prices. Just about to place another order.”

Helpful Report

“Switched to Cigar Club from another online seller who was 16% more expensive. Same cigars, cheaper, faster delivery with CC.”

Helpful Report

“I ordered for the first time and the cigars arrived very quickly and in very good condition. Excellent service”

Helpful Report

“Great service, cigars arrived promptly.”

Helpful Report

“Ordered cigars friday at 1pm. Arrived 12pm monday. Fantastic delivery time of 2 days. Havana house took 10 days. So dont go to havana house go to the cigar club every time. Better prices fab delivery even in covid 19. Cigars in fab condition. What more could you wish for.”

Helpful Report

“First class , can’t fault the service received.”

Helpful Report

“Always a great service.”

Helpful Report

“Quick delivery and well priced products. What more can a guy ask for. Will be using Cigar Club again.”

Helpful Report

“Very good company , and quick service”

Helpful Report

“Wide range of cigars, and The Cigar Club has what I need! Fast delivery, and good prices. And I need to put in another order right now!”

Helpful Report

The Cigar Club is rated 4.7 based on 2,804 reviews