The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,804 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,804 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient!”

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“Excellent service many thanks”

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“I haven't received all the items ordered for a value of half the order. After several emails exchanged with Paul, he wan't able to deliver the remains items and I haven't received any refund for those missing items. Very disappointed.”

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“£40 spent, 3 months later and still nothing arrived. Emails not answered, request for proof of postage /delivery not answered.”

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“Superb! Arrived really quickly. I will absolutely be buying again...The prices were the best I could find A+++++ Recommended”

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“Very fast, easy process and a great price”

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“Excellent service Very Reliable”

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“Very efficient. Easy to order at good prices”

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“Easy to order, quick delivery - husband was thrilled !”

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“I'm very pleased with the products I order from 'The cigar club'. Always very fresh, and a very prompt delivery, which is great as I do leave it till last minute to order my perfect brands which are always in stock too. Big thank you to all at The cigar club. Tony B.”

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“Order arrived promptly and was well packed. Cigars were a great hit!”

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“No response from The Cigar Club when querying delivery update on order placed in June, such a pity.”

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“Correct product delivered on time”

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“Great value, no hassle.”

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“Very good.”

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“Fast delivery.great prices.lovely Cuban taste what’s not to like.”

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“Very good quality and good prices. Fast delivery, excellent service!”

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“The Product “ La Aurora Principes Corona Blond” The Quality =. Very poor Price = extortionate for quality Flavour ok Very uneven burn . Some outer leaf wrapper coming loose. Extremely disappointed.”