The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,688 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A selection to suit every cigar lover at good prices. Excellent service! 2 gripes. Need a delete order button. Sent a complaint ßy post re a single duff cigar, no response.”

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“Most excellent service. Honest with fast delivery. I will keep using them. K”

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“Great service, best prices and always very speedy delivery”

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“Very good quality cigars and well packaged, excellent delivery service.”

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“Excellent service. Quality products with prompt delivery. Definitely recommend the Cigar Club.”

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“Cigars I ordered were delicious”

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“Great cigars and great service.”

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“Excellent service, delivery and quality, I will order again soon.”

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“Good choice and selection of cigars, ordering online is fine, delivery is quick. Specials on some items and comparable prices on most items.”

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“I didn’t even receive my order”

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“The box of cigars did arrive on time but they had been opened and were ruined stale and dry. I tried to log into my account but it had been erased so I could not report the poor quality (they went in the bin). I will never use these people again. Be carefull.”

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“Cigars well packaged Slow on delivery”

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“Price and delivery great - what else is there?”

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“excellent product and service would use again”

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“The Cigar Club website is very helpful and comprehensive. Acknowledgement of on-line orders is very prompt and lead times to delivery are excellent.”

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“Right product reasonable delivery”

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“Great products and service. Bought a couple of items for my husband’s birthday and I know he will be super chuffed!”

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“Excellent service cigars arrived well packed and fresh”

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“cigars never received left a telephone message and sent email No response Worst service ever had anywhere Anthony Heappey”

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“Good value, and timely delivery”

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The Cigar Club is rated 4.7 based on 2,688 reviews