The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,688 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only recently started using Cigar Club and all my orders have been prompt and the prices are fare. I will definitely be using their service again. Recommended.”

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“Excellent service and good value”

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“My firzt order was just a test so bought some cheap cigars that arrived 3 days later. As for my second order I cannot give an accurate review as my cigars have not arrived yet!”

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“Have been using this service during lockdown. Good website and reasonable priced products that are delivered promptly and well packaged. Will carry on using after lockdown and into the zombie apocalypse! Cheers Paul.”

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“Great service”

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“Very good! It's a really valid alternative to buy fabulous cigars in Europe. Excellent dialogue, maximum availability to satisfy the customer”

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“Very easy to use online orders and delivery very prompt”

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“very very good”

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“Top service, Top delivery and good price. Very professional.”

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“Excellent service from Cigar Club as usual. Great products, good communication, prompt delivery even in these trying times.”

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“Easy ordering, great products, good communication, prompt delivery.”

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“Excellent service!”

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“Very pleased with the service I receive from The Cigar Club, service is quite quick and discrete.”

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“Fast Delivery & great Customer service. Returned item refunded & exchange done very quickly. My new UK Supplier”

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“Great value and even better service, never taken any more than 48 hours between making an order and my cigars arriving.”

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“On line orders handled very well and delivery is very quick. All on all very good.”

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“Excellent service always”

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“Competitive prices and excellent service. Cigars arrive well packed and in good condition”