The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,688 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always excellent quality. The best online cigar shop I know in Europe,”

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“Excellent friendly service, fast delivery.”

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“Excellent. Couldn't be better. Early delivery and all requests carried out.”

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“Efficient service”

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“Very good priced cigars”

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“I'm very happy with the service provided - prompt and courteous.”

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“The Romeo Y Julieta No 3 box of 10 received last week are quite dry. Therefore disappointing!”

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“excellent service and product”

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“Good prices and very good service.”

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“I haven’t had the cigars yet but I am pleased with the delivery service.”

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“Why go anywhere else?”

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“Excellent service, plenty of choice and great prices, have used a couple of times now and will definitely be using them again.”

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“Not the cheapest but still good.”

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“PROFESSIONAL - PROMPT - EXCELLENT SERVICE!!”

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“Just a few days from order to receiving the cigars. The only minor niggle is the price has risen twice in a few weeks. But in these days of lockdown, at least I can feed my habit without going out.”

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“Good informative site with quick processing of orders and prompt delivery would definitely recommend them .”

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“My first order of Montecristo No 5s were a bit dried out, managed to bring them back to life though. Other than that good service, promt delivery. Would use again.”

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“Great choice and excellent service. Delivery is so quick. My go to place for cigars”

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“After some initial misunderstanding, parcel arrived without further delay with a bonus cigar. Great customer service. Great cigars.”

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“Amazing quality, great and efficient service with quick delivery”

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The Cigar Club is rated 4.7 based on 2,688 reviews