The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,779 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t even receive my order”

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“The box of cigars did arrive on time but they had been opened and were ruined stale and dry. I tried to log into my account but it had been erased so I could not report the poor quality (they went in the bin). I will never use these people again. Be carefull.”

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“Cigars well packaged Slow on delivery”

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“Price and delivery great - what else is there?”

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“excellent product and service would use again”

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“The Cigar Club website is very helpful and comprehensive. Acknowledgement of on-line orders is very prompt and lead times to delivery are excellent.”

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“Right product reasonable delivery”

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“Great products and service. Bought a couple of items for my husband’s birthday and I know he will be super chuffed!”

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“Excellent service cigars arrived well packed and fresh”

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“cigars never received left a telephone message and sent email No response Worst service ever had anywhere Anthony Heappey”

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“Good value, and timely delivery”

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“friendly personal service -quick to respond to queries.”

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“Quick response - but most important is the condition of the cigars. excellent. Thanks Paul”

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“Great value for money, excellent quality, robust packaging, speedy shipping. Thank you Paul!”

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“Prompt efficient service”

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“Fast efficient service.”

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“Have yet to smoke the cigars yet as they are for an occasion, but the delivery process was very quick and simple.”

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“Great website fantastic products fast efficient service”

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“Fantastic service and great communication.”

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“Good service, the product arrived on time. The website is a little hard to navigate though.”

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The Cigar Club is rated 4.7 based on 2,779 reviews