“So happy with our purchase. Brilliant being able to buy a full size sample having had ridiculously small ones, which were no help at all, from other companies. I had need for several comms with customer service and they were really prompt and helpful. Pic of tile sample below.”
“Really pleased with the tiles I bought and cannot thank Matthew in customer service enough for getting them delivered double quick to keep the job moving.”
“So happy with the service. I was kept informed when the tiles had arrived in store and were broken and a new order was put through. I think it was Tristan who called and was really helpful and Brian who was in the shop when I picked up the tiles was an absolute joy and so helpful
I will definitely use the company again”
“Bought these wood effect tiles to finish my kitchen extension floor. They look lovely and unless you touch them, really give the wood effect. I am very pleased with the product so far.”
“The second delivery team were so supportive of my dad who at 98 didn't have a clue who they were when he answered the door to them. The delivery team were excellent because they unloaded some of my order indoors and left the rest under the porch instead of on the pavement, which made it so much easier to take inside when I arrived. They also rang to confirm that they had arrived, were unlaoding and then leaving. This put my mind at rest given the number of thefts in my area.”
“Was looking around for my ceramic floor tiles and Tile Giant was the best price. Order online was ready for collection with 5 days. Cannot fault the service. The service at the Worth branch was great and he even offered to carry tiles to my car.”
“It is so difficult to get a really good idea of what a tile looks like from a small photo. It’s great that you offer this service. Really good to have an actual tile to look at the colour to see if it is really what you want.”
“In this day and age, I could not have had a more hassle free experience. Excellent communication and helpful informative staff, both front of house and those behind the scenes.”
English