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Tile Giant Reviews

4.1 Rating 460 Reviews
73 %
of reviewers recommend Tile Giant

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Very easy to order tiles on line. Good delivery within 2 days. One of the boxes had the tiles broken, but after speaking to customer services a new batch was sent and arrived the next day. Excellent service will be using them again for sure
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Posted 5 months ago
No complaints all good Kev
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Posted 5 months ago
Overall I have been very impressed with the service received, delivery was fast and once an issue was found with damage in transit it was resolved quickly
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Posted 5 months ago
Michael at tile giant South Shields was so helpful. I was able to pick out a tile and complimenting grout. I actually ended up ordering online as there was a flash discount. They were so reasonably priced. The tiles turned up on time and were all in tact. They look gorgeous on the wall. Im so pleased. Excellent customer service in the South Shields store thank you.
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Posted 5 months ago
Thank you for taking the time out to leave us your positive review, we greatly appreciate it and we look forward to welcoming you back soon. Many thanks, Tile Giant
Posted 5 months ago
Superb customer service team. Samples arrived very quickly and queries answered almost immediately. Thanks to Gina & Josh. I Will definitely use Tile Giant again.
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Posted 6 months ago
Thank you for taking the time out to leave us positive review, we greatly appreciate it and we look forward to welcoming you back soon. Many thanks, Tile Giant
Posted 5 months ago
Love these tiles and they arrived right on time
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Posted 6 months ago
Thank you for taking the time out to leave us positive review, we greatly appreciate it and we look forward to welcoming you back soon. Many thanks, Tile Giant
Posted 5 months ago
Got what we ordered on the time scale given and informed when available. Opening time are early and that helped too.
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Posted 6 months ago
Lovely tiles. Easy to order. Customer service is fantastic. Quick delivery.
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Posted 6 months ago
The Brixton store team were polite and friendly. The tiles... AMAZING!
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Posted 6 months ago
Tiles arrived quickly and look great. One pack was damaged but customer services were fab at resolving this. Many thanks!
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Posted 6 months ago
Mick gave us an excellent service samples to take home and try before we purchased it’s the little things that make all the difference
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Posted 6 months ago
Great customer service and great value and good quality of the tiles. Very happy with the purchase and will shop again for our cloak room tiles.
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Posted 6 months ago
Ordered 15m2 of tiles, 2m2 arrived broken, but customer service had them replaced in a couple of days. Also impressed by overall tile quality.
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Posted 6 months ago
Always good service from Josh at customer services
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Posted 6 months ago
Really great service including from the helpline
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Posted 6 months ago
Thank you so much for your kind words – we’re really pleased to hear you had a great experience. It means a lot to us that you took the time to share your feedback, and we’re glad we could help with your project. If there’s anything you need in the future, don’t hesitate to get in touch!
Posted 6 months ago
Tiles look great. My builder says they are good quality. Good value
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Posted 6 months ago
Thank you for taking the time out to leave us your positive review, this is greatly appreciated and we look forward to welcoming you back again soon, Many thanks, Tile Giant
Posted 6 months ago
I ordered a sample tile. The delivery was swift, the tile was not as I expected so unfortunately no good for my job. However the quality was very good.
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Posted 6 months ago
Thank you for taking the time out to leave us your positive review, this is greatly appreciated and we look forward to welcoming you back again soon, Many thanks, Tile Giant
Posted 6 months ago
We have had a good experience with Tile Giant. Although our order of tiles was too large for how much stock they had, their customer care team contacted us with a few different options that allowed us to come to an arrangement that worked for both of us. Thank you!
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Posted 6 months ago
Thank you for taking the time out to leave us your positive review, this is greatly appreciated and we look forward to welcoming you back again soon, Many thanks, Tile Giant
Posted 6 months ago
The service we received from Walid at Tile Giant, Croydon was fantastic, he helped me source more of the same tile we purchased last year and managed to get them the delivered the next day. Very professional service, thanks Walid.
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Posted 6 months ago
Thank you for taking the time out to leave us your positive review, this is greatly appreciated and we look forward to welcoming you back again soon, Many thanks, Tile Giant
Posted 6 months ago
# Outstanding Service at TileGiant Finchley - Highly Recommended! I recently visited TileGiant in Finchley and was absolutely blown away by the exceptional service I received. From the moment I walked in, the team went above and beyond to help me find the perfect tiles for my home renovation project. Mickey, Jake, and Arian were incredibly knowledgeable and patient throughout the entire process. They took the time to understand exactly what I was looking for and provided numerous creative suggestions for tile combinations that I never would have considered on my own. What really impressed me was their willingness to physically move large tile samples around the shop floor so I could properly visualize how different options would look in my space - both for flooring and wall applications. The level of personal attention was remarkable. Rather than just pointing me toward products, they actively engaged in problem-solving and helped me think through the design challenges I was facing. Their expertise and genuine enthusiasm for helping customers find the right solution really showed. The service I received from Mickey and Jake in particular was simply outstanding. Their dedication to ensuring I was completely satisfied with my choices, combined with their professional knowledge and friendly approach, made what could have been an overwhelming decision much easier and actually enjoyable. I'm extremely happy with both the products I selected and the entire shopping experience. TileGiant Finchley has earned a customer for life, and I will definitely be recommending them to friends and family. If you're looking for quality tiles and truly exceptional customer service, this is absolutely the place to go. Thank you again to the entire team for making this such a positive experience!
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Posted 6 months ago
Thank you for taking the time out to leave us your positive review, this is greatly appreciated and we look forward to welcoming you back again soon, Many thanks, Tile Giant
Posted 6 months ago
Tile Giant is rated 4.1 based on 460 reviews