Name: Swytch Bike
Rating: 4.11

“Ordered back in October, promised for January, told that kit was completed and was sent to fulfillment center in February but that was changed to March 1. Received March 23 email indicating they lied as the kit was just completed and was just sent to fulfillment center on March 23. The online tracking form still says March 1 for Fulfillment Center. They can't even keep their communications accurate. Please refund my money. Advice to new customers: "Don't": Don't order, don't trust communications, just don't.”

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Posted 2 years ago

“I have the first generation, been using my Swytch Bike for 3 years very happy with it. Easy to put on my bycicle Rack on my car, and so nice when you have to face wind”

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Posted 2 years ago

“This system really is completely brilliant- makes your Brompton into a perfect e-bike. Easy to install, and works brilliantly. The battery has a very long life as well, which is great! I recommend this 100 percent!! And it’s cheaper to upgrade your Brompton than buy a new electric one…”

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Posted 2 years ago

“The delivery has been delayed by months. I really cannot understand why we have to pay extra for a delivery time if Swytch can’t honour it? I have received only part of my order and, like many, have the order marked as ‘done’ in their tracking system. No response, nobody cares… HELP!!”

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Posted 2 years ago

“With my electric bike kit, I was not expecting it to be this powerful for a 250w motor and such a small battery - what a joy to ride! It's so powerful for the specs, and so far I think it can go further than advertised on a charge. I live in a mountainous/hilly area, and the motor can assist me up to 32kph/20mph still! This ebike is so powerful for the price. I really appreciate the build quality - mostly metal parts, great connectors, and strong metal screws. While I have only used mid-drive ebikes before, these kits seem on-par or better in terms of power and build quality. In addition, I later ordered the throttle and brake sensor; great upgrades for starting off and safer braking (the motor take about one second to fully stop assisting on levels 4/5 and 5/5). I've even already recommended it to a few friends, and they seem like they're also going to order it! I'm currently planning for this to be my "nice weather" ride to and from work, school, home, etc. as the Air battery has plenty of range (advertised ~9 miles on level 2, but proving to be even better).”

Swytch Bike 5 star review on 24th March 2023

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Posted 2 years ago

“With my electric bike kit, I was not expecting it to be this powerful for a 250w motor and such a small battery - what a joy to ride! It's so powerful for the specs, and so far I think it can go further than advertised on a charge. I live in a mountainous/hilly area, and the motor can assist me up to 32kph/20mph still! This ebike is so powerful for the price. I really appreciate the build quality - mostly metal parts, great connectors, and strong metal screws. While I have only used mid-drive ebikes before, these kits seem on-par or better in terms of power and build quality. In addition, I later ordered the throttle and brake sensor; great upgrades for starting off and safer braking (the motor take about one second to fully stop assisting on levels 4/5 and 5/5). I've even already recommended it to a few friends, and they seem like they're also going to order it! I'm currently planning for this to be my "nice weather" ride to and from work, school, home, etc. as the Air battery has plenty of range (advertised ~9 miles on level 2, but proving to be even better).”

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Posted 2 years ago

“At the age of 78 , finding that living on a steep hill was becoming less conducive to cycling and recommended by friends, I ordered a Swytch Kit Max. Yes, it took a while for it to arrive but having now installed the kit, completely by myself, it was well worth the wait. It's amazing and cycling is fun again and more importantly I can zoom up the hill with my shopping.. I found the manual precise and easy to follow and working through step by step the installation took me about 4 hours ...with a few coffee breaks! I would thoroughly recommend a Swytch Kit to septuagenarians everywhere.”

Swytch Bike 5 star review on 23rd March 2023

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Posted 2 years ago

“Great product! Solid Build Qualität. Easy to fit. Very reliable during daily use. Works perfectly fine for us on our two bikes. Next project: fit the new small battery on my wife’s bicycle!”

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Posted 2 years ago

“Great product! Solid Build Qualität. Easy to fit. Very reliable during daily use. Works perfectly fine for us on our two bikes. Next project: fit the new small battery on my wife’s bicycle!”

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Posted 2 years ago

“installed the kit on my Fuji absolute 1.1. Pedal assist kit only (did not order the throttle) … and also the basic LED display. The battery and battery mount is an awesome concept and makes it so easy to put in and take the battery out for charging. The battery is also easy to carry considering it just looks like an oversize power bank. The build quality is topnotch. Only “glitch” in the install was the axle size which was a tad too big for my fork’s dropout - but a little time spent filing did the trick and the wheel/hub motor got installed fine. Took the bike for a road test and it was a fun ride. I live in a relatively hilly little city north of Dallas and sure made going up those hills a breeze. Good value for the money and can see myself travelling with this bike - well, ebike now.”

Swytch Bike 4 star review on 20th March 2023

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Posted 2 years ago

“I’m nearly 75 years old, but wanted to get myself in better shape with some convenient exercise. I bought the kit to convert an old, but well kept DAHON folding bike to be a really useful transport and exercise unit. After a rather long, and annoying delay, it arrived and was easily installed. I had the installation verified by the DAHON agent here, and he said it looked great. I cycle now more or less every day, and of course can park anywhere, which is certainly not the case with my car. I have great range, and using it at P1 can get where I want AND get some exercise in the process.”

Swytch Bike 5 star review on 20th March 2023

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Posted 2 years ago

“The Swytch conversion kit is an easy to fit system even for those of limited mechanical ability. It is compact and fits without interference to other cycle options (unless you have a front basket or similar which would have to be removed). The pedal sensor is a good fit and does not appear to interfere with the pedalling action or get caught by your foot or trousers. I have the mid range controller which only allows you to go up through the power modes of which there is 0 (off) to 5 settings and not back down - go up to 5 and the next selection is 0. In hindsight I should have had a controller that goes up and down the power settings. But it is easy once you are used to it so not a insurmountable problem. In my kit, a couple of unused wires from the battery support could have been tidier and capped. Compared to buying a full electronic bike it is much cheaper option. I am very happy with the purchase and usefulness.”

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Posted 2 years ago

“I'm giving 4 stars because overall the product is good, even though it's not perfect (but then again, nothing is!). Note that this is a review for the previous version of the Swytch. I have yet to try the new one, although I was satisfied enough with my experience that I ordered the conversion kit for the new Swytch. The battery is powerful (I have the pro version), lasts about 40km (if I did the calculation right based on my commute) and it's a great advantage to have the battery pack on the handlebar so that I keep the mount free for bags (I converted a Brompton). I haven't had any problems in terms of maneuverability with the battery on the handlebar. The addition of the swytch did not impact at all on the bike's folding mechanism, but has made my commute easier. I did wait quite a few months to get the equipment (somewhat expected, but it did take a long time). The other downside is that it could be easier to order spare parts. Overall, it's been net positive so far.”

Swytch Bike 4 star review on 19th March 2023

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Posted 2 years ago

“I installed my swytch kit on my 17 year old Bromton. It's absolutely great. Where I live in Spain has a lot of hills so it is a great assist for me. It's a quality package and certainly a lot cheaper than buying an electric Bromton so I am very happy with this alternative. I love my bike even more now...😁”

Swytch Bike 5 star review on 18th March 2023

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Posted 2 years ago

“I installed my swytch kit on my 17 year old Bromton. It's absolutely great. Where I live in Spain has a lot of hills so it is a great assist for me. It's a quality package and certainly a lot cheaper than buying an electric Bromton so I am very happy with this alternative. I love my bike even more now...😁”

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Posted 2 years ago

“So unhappy I have not received my swytch kit since I ordered almost a year ago now. They keep on delaying schedules for delivery. So frustrated . Beware… very undependable company.”

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Posted 2 years ago

“The new Swytch kit with the smaller sized battery is so much better as it adds less weight. This product makes it much more affordable to get into the electric bike market. I love that I can ride more easily in my area which is quite hilly and certainly encourages me to get out more on my bike.”

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Posted 2 years ago

“I like the fact that I have been able to convert my 1987 Raleigh Pioneer Classic 10 to an electric bike using the Swytch kit. The quality of the fittings is good, and following the instructions simple. The only snag I hit was when changing the front tyre from my old front wheel to the new Swytch one there was a slight mismatch -- I bought a new tyre, and that solved the issue. For me this was definitely a value for money conversion. My bike is a good solid construction, and the combination with the Swytch equipment has added only a few kilos to the weight of it. Certainly it is less than the weight of electric bikes that friends have bought. The trial run went smoothly, and proved that the performance of my bike was boosted, which at my age is a significant factor. Now all I need is the weather to improve for my enjoyment to be fulfilled.”

Swytch Bike 5 star review on 16th March 2023

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Posted 2 years ago

“WE HAVE THREE BIKES NOW FITTED WITH SWYTCH KIT, THE FIRST WAS IN 2021 AND IS STILL GOING STRONG. COMPARED TO A READY MADE BIKE IT IS GOOD VALUE FOR MONEY AS WE CAN USE THE BIKES THAT WE ALREADY HAVE. THERE ARE LOTS OF KITS OUT THERE BUT THE FITTING INSTRUCTIONS AND PROVEN QUALITY OF THIS PRODUCT MAKE SWYTCH THE BEST CHOICE IN OUR VIEW. A BONUS IS THE OVERALL WEIGHT OF THE CONVERTED BIKE AS THIS IS MUCH LOWER THAN THE READY MADE OFFERINGS.”

Swytch Bike 5 star review on 15th March 2023

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Posted 2 years ago

“Help desk is useless and unresponsive. I have received 2 notices that my delivery is being deferred due to non-payment of a tax invoice which I have requested twice and still not received. Instead I receive a nicely written but useless standard corporate general information diversion response saying they will handle promptly, but do not. And when dialing the phone number Verizon states the number is no valid.”

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Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Swytch Bike Reviews