Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Swytch Bike Reviews

4.2 Rating 1,281 Reviews

87 %

of reviewers recommend Swytch Bike

Company Reviews

Product Reviews

4.2

Based on 1,281 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Swytch Bike made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swytch Bike 4 star review on 17th May 2024

Swytch Bike 4 star review on 3rd April 2024

Swytch Bike 4 star review on 18th March 2024

Swytch Bike 4 star review on 4th March 2024

Swytch Bike 5 star review on 4th March 2024

Swytch Bike 4 star review on 4th March 2024

Swytch Bike 4 star review on 4th March 2024

Richard Harris ( Ex Bike Mechanic)

666

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My swytch was easy to attach to my mountain bike. However my U drop forks were made for a 9mm axel and the custom wheel axels were 10mm. Customer support was easy to get in touch with and explained the easiest solution was to file the axels down with a metal file. It took me a couple days but that was better than having to send the kit all the way back to the UK. The other thing that took me a while was getting my brakes centered on the tire but that’s because I don’t have experience with messing with the brakes. Also I ordered the twist throttle and my gear changer takes up a lot of space on my handle bars so it would loosen the twist throttle every time I changed gear. Customer support again was easy to get in touch with and sent me a thumb throttle instead. I just have to mail back my twist throttle now. I love my Swytch bike and everyone is always surprised to know I have an electric battery on it! Also I did preorder launch way back in Nov 22 so delivery wasn’t until later Feb/ Early March 23 but that was expected.”

Swytch Bike 5 star review on 26th July 2023

Posted 9 months ago

“Great price and unexpectedly easy to install. I was thrilled to be able to convert my favorite bike (Raleigh Detour 3.0) to an ebike with the help of Swytch. The Swytch kit does not noticeably interfere with "regular" (non-ebike) riding. But it is a comfort to know I have electric assistance whenever it is needed.”

Posted 9 months ago

“I loved using my Swytch kit on my last singletrack ride with my teenage son. I only turned it on for the bigger uphills at first and then kept it on for the last parts as I was getting more tired. I'm finally able to keep up with him, go uphill, and still breathe despite my asthma, which allowed us to ride for 2.5 hours with some stops. I'm still getting plenty of exercise, as shown by my heart rate, and for much longer than usual. My next goal is to replace short car rides with bike rides. Installation took a bit longer than expected, having to file down the axle a bit to fit my fork and getting the pedal sensor to fit properly.”

Posted 9 months ago

“Overall the Swytch conversion works really well. It is relatively light, charges quickly, and the range specification is very accurate. The kit was pretty easy to install, except for one issue: mtb forks may require the smaller diameter axle, so be sure to measure and specify that information when ordering. Also if installing on an mtb, consider ordering (if your frame configuration or seat/dropper post will allow) an alternate position mount kit because the handlebar mounting may cause too much weight on the front. Nevertheless, the first kit worked out so well we ordered a second one for another mtb. Two things that can be improved are how long the kit takes to arrive (needs to be shorter) and the slow response when requesting support or asking questions.”

Posted 9 months ago

“It gave me a healthier way to travel to work that made it less of a burden.”

Posted 9 months ago

“Fitted to a Brompton. Very pleased. Easy to fit. Works really well. Better with the OLED controller. Has made a great difference to the use of my bike.”

Posted 9 months ago

“Kit is fantastic, lets me get to work without sweating and I can remove the battery to charge it at work if I need!”

Posted 9 months ago

“Great piece of kit, easy to fit and easy to use. Only observation would be that the number of cables from the battery holder could be limited to the number of accessories you purchase/don’t purchase I.e., don’t include brake lines if not purchased as it is confusing.”

Posted 9 months ago

“Love it! Needed help to fit the kit. The frame tubing is more angular than round but we managed it and now the bike is great and I am cycling loads, not having cycled for years before getting the Swytch.”

Posted 9 months ago

“Great kit - has extended my riding potential as my legs get older!”

Posted 9 months ago

“Makes the ride to the train station much easier, it's nice not turning up to work sweaty!”

Posted 9 months ago

“It’s brilliant, I absolutely love riding my bike now, it did take a while to arrive but I was aware of that when I ordered, very simple to fit, little book supplied details everything you need to know, I only ever use mond on the minimum setting so get good range, perhaps if your thinking of doing long distances a second battery could be a good option. Really glad I made the swytch !”

Posted 9 months ago

“I converted my wife's bike so we could enjoy a ride without the difference in performance bothering us.”

Posted 9 months ago

“Ordered kit. Meanwhile I fell down walking on steep trail. Complete rupture of quadriceps tendon. So delayed by two surgeries and 4 months of antibiotics. Kit simple to install. Able to ride up some hills (still pedaling). Feels good. Little tricky on extra sharp slow turn around on gravel road. Pedal it goes. So far so good. On the road again. 71 year old man in the woods.”

Posted 9 months ago

“It's great - I keep my old, well-loved bike and am sure to get a few more years cycling up the hill to my house. It was easy to fit and the customer service is excellent!”

Posted 9 months ago

“I began to get worried when promised delivery dates came and went but once the kit arrived it fitted easily and I am delighted with it's performance. Full disclosure: I'm a life long cyclist living in Spain who's nearer 80 than 70 and have been using the kit outside of it's intended use. As It's been a few years since I've wanted to climb some of the mountain passes here I use the assist to help on the very steep parts and ride the rest myself. Turning around at the summit I can descend easily even with a spent battery. With a little forethought 40Km rides in the high mountains are now possible again. If there was an easy way to carry a second battery or Swytch offered a way to extend the range I would be placing an order. Downsides: My initial build had the battery as high as possible but I found that it adversely affected the handling, particularly in high winds, a ten minute fix. Very slow and tight turns need my full attention as the motor can "assist" with just a little pedal pressure causing a wider turning circle than expected. I've swapped bikes with a few riding buddies and they've all been "converted".”

Posted 9 months ago

“A quick and easy way to convert you old bike to an electric assisted bike. Everything you need is there in the box. It took less than an hour to fit the kit. In fact it took longer to charge the battery, so I’d start that off charging while to fit your kit.”

Posted 9 months ago

“Easy installation, works perfectly.”

Posted 9 months ago

“The kit was quite easy to fit to my bike and now it is fitted it makes cycling up hill so much easier.”

Posted 9 months ago

“It was an easy install. It has been great to use! It has truly transformed how I use bike. I use to struggle to keep up with my husband and now we ride long distances and he has to keep up with me!”

Posted 9 months ago

«
1
2
...
5
6
7
8
9
»

Swytch Bike is rated 4.2 based on 1,281 reviews