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Swytch Bike Reviews

4.2 Rating 1,275 Reviews

88 %

of reviewers recommend Swytch Bike

Company Reviews

Product Reviews

4.2

Based on 1,275 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 4th March 2024

Swytch Bike 5 star review on 4th March 2024

Swytch Bike 4 star review on 4th March 2024

Swytch Bike 4 star review on 4th March 2024

Richard Harris ( Ex Bike Mechanic)

Swytch Bike 4 star review on 4th March 2024

Swytch Bike 5 star review on 4th March 2024

Swytch Bike 4 star review on 4th March 2024

Richard Harris ( Ex Bike Mechanic)

666

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took a while to get my kit. The instructions were very straight forward even though I am not very mechanical minded. I misplaced a couple of parts only to find them later. In the mean time the support team was very helpful and was ready to ship out the missing parts. I was glad to find the parts and had time to tell them to cancel the shipment. Very happy with the performance. I have knee problems so the battery assist was very helpful on my old city bike. I only ride 10-20 km each time so the battery is more than sufficient (used up maybe 1 bar). I would be prepared to buy another kit for my road bike.”

Posted 2 months ago

“The new Air max kit is perfect for folding bikes. A fabulous bike now to nip into town. Personally I prefer the previous pro kit, (much better mileage) but the new battery is lighter and easy to remove to avoid theft. Customer service was excellent - can't fault it. I'll ride round the block just for the pleasure and smile it gives me.”

Posted 2 months ago

“I'm very happy with my Swytch bike. In my case it means I can get around on two wheels to do my shopping, and avoid always using the car. The instructions for installing the electric motor were straightforward and everything worked well. Would recommend Swytch unreservedly.”

Posted 2 months ago

“Customer service was excellent. The switch kit is actually easier to fit than you might think. Once you order it you are notified every step of the way - it is very clear and upfront. Any problems they really do help you. Using the Swytch system had brought back my love of cycling. I cycle everyday. I have also managed to get more km’s per battery than I thought I would. I originally got the lowest km battery and have since upgraded to the pro - this is because I am now enjoying going on longer rides something I haven’t done for years. The batteries charge very quickly (they do not take hours) best to charge in wall socket plugs rather than extension types) I can’t think of anything negative to say - although perhaps check your wheel size, make sure you do not have drum brakes and your fork is the open sort. That said if you don’t have a suitable bike it’s worth picking up a second hand one.”

Posted 2 months ago

“Just a pleasure to ride”

Posted 2 months ago

“Wonderful power! Seamless integration with my current bike. Swytch makes my bike fun to ride again.”

Posted 2 months ago

“Delivered in time Very easy to install Powerful and easy to use Correctly priced It fulfills all my expectations Would recommend to anyone”

Posted 2 months ago

“When I first started riding with the motor on and figured out how to adjust it to my riding style I really like it. It was easy to install and getting used to it. Have been riding more and really enjoying it. Thank you for such a great product”

Posted 2 months ago

“Easy to install and great to ride”

Posted 2 months ago

“My swytch'd bike is not yet on the road for good, but the installation following the enclosed guide worked like a breeze. Not included though were usage instructions for the throttle (agreed, no need ;-) )and the "advanced" display which I would have liked to know how to handle. Found out by trial and error in the end. The bicycle itself though has gone through a ginormous transformation, it is still my beloved old bike, but, people, does this work well now! I liked the idea from the beginning, but got somehow scared when I got to install all the parts. For no reason, as it turned out. Not more than an hour later I was looking at an e-bike, working perfectly whilst not gotten any bulkier than it was. Thank you! Having said that, the kit is not cheap, plus I had to pay a horrendous customs fee (thanks for nothing, Brexit) on top. But if you own a bike you love, there is no better way to make it electrified!”

Posted 2 months ago

“I’m 80 years old and couldn’t do the hills anymore and then I got the Swytch kit and put it on my 30 year old bike and now nothing can stop me. It took 3 months to get it but I was kept up to date frequently by email. Love it !”

Posted 2 months ago

“Easy to install. I like the pedal asset and full throttle options. So far I've been loving my Swytch.”

Posted 2 months ago

“I'm recovering from having both knees replaced and wanted an e-bike to help in my rehab. This bike has been exactly what I needed to get me back on. I don't believe I would have ridden much at all without the "peddle assist". I can do between 5-10 miles easily on the battery and basically just use the power on hills and inclines. I've not needed to contact the company for any customer service in the 6 months I've had the bike. My husband (not a bike mechanic) was able to set it up after having a local bike shop switch out the wheel. I'm very happy with the bike and have told everyone I know its a great alternative to buying an expensive e-bike. It suits my needs perfectly.”

Posted 3 months ago

“Good quality, any problems customer service sorted it out straight away the reason why I bought again One problem, he’s the battery life needs to be more”

Posted 3 months ago

“Wait time was reasonable, the kit was complete. My inexperience with tire swapping and fitting the sensor, etc., made the upgrade on my old Trek model road bike a bit arduous, however I got through it and am a better person for it... no fault of the Swytch team for my learning curve. Two things I can suggest: make sure to check axle dimension and provide the correct dimension at the time you place the order. I received 10mm axle. My bike has 9mm, so I had to modify the receivers to make the kit work. It works, no complaints. Maybe Swytch could build in a verification question in their ordering process? The other thing is the digital controller needed a separate mounting bracket because it would not fit on my handlebars. Swytch compensated me for correcting that, thank you! Again, no complaints!”

Posted 3 months ago

“This is the greatest invention since the internet!! It was so easy to install and works flawlessly. It also has the added benefit of not looking like an e-bike since I was my original bike. I absolutely love my Swytch.”

Posted 3 months ago

“It meets all expectations. I love it”

Posted 3 months ago

“I love the Swytch kit, the max is great though the battery does run out fairly quickly on longer rides, but it is really smooth riding. The one negative is the display, I preferred when it was all in one, I just don’t have the space on my handle bar. The customer service is amazing and have dealt with all my issues really quickly and efficiently! Overall I love it and I would definitely recommend the kit to others!”

Posted 3 months ago

“All works really well, easy to assemble. one faulty component replaced with no problem. Delighted with my bike and looking forward to the summer.”

Posted 3 months ago

“cheaper than a full e-bike and i get to ride without assist when i want (and can switch it back). more than enough power for city rides and trailer hauling. it was easy to install and quick to charge.”

Posted 3 months ago

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Swytch Bike is rated 4.2 based on 1,275 reviews