Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,658 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helps you get further.”

Swytch Bike 5 star review on 1st September 2019

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Posted 5 years ago

“Y'know, there was a time when my Brompton spent most of its life sitting by the door looking miserable and gathering dust. Then I Swytch'd it on... It now forms a crucial part of my daily journey to work. It's only ten miles a day, there and back again, with a fifteen mile public transport link in the middle each way, but it's quicker, more reliable and more fun than either the local bus service or a car share. The Swytch kit was easy to fit. It arrived at three in the afternoon and I had it running just after four (and that included ten minutes looking for a nut to replace one I'd lost then, as often happens, subsequently found once I'd located a replacement!) It runs well. I've only done a couple of hundred miles or so on it so far but I'm quite impressed. It irons out the hills and those are something we have in plentiful supply in Scotland. The close gearing on my Brompton means I still have to do some leg work to extract every last bit of assistance out of the controller but I can happily coast uphill at 12mph rather than being out of the saddle and mashing the pedals. It seems to cope well with wet weather, another thing I can guarantee subjecting it to...still to find out how the power pack likes the cold! Gripes? Just a couple. I bought the inline brake cutout switches but didn't fit them. I don't think they're necessary, although I might see if I can use them to add brake light functionality to my rear light. The strap on the battery pack is too short to use over the shoulder. The light on the controller/battery pack is not particularly effective and it might have been better to have some functionality on the pack such as a Go-pro/Garmin/etc mount given that it takes up so much valuable handlebar space. I'm really glad I made the Swytch and I'm already thinking about Swytching another bike so I can make my full commute on two wheels...”

Swytch Bike 5 star review on 31st August 2019

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Posted 5 years ago

“Wow, this kit has everything you need to convert a regular pedal bike, in my case a 26" wheel mountain bike, into smooth, powerful workout/commuting machine! It's very well thought out and was very easy to assemble, assuming you have experience taking wheels off, adjusting brakes, etc. What I really appreciate is I can remove the battery and swap the front wheel out in less than 5 mins and have my lightweight mountain bike back whenever I chose to. The workout potential of this bike is huge, with my kit installed I can power this bike on road at speeds of 25 mph and cover vast distances simultaneously, it's very inspiring. I can't wait to try out the new lighter battery, the original one is a little heavy, but still a great performer. -thanks, SwytchBike, Mark Gilbert, FL, USA.”

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Posted 5 years ago

“The Swytch Bike Kit is Fantastic, Hooked it up in no time. I was riding the same day. The power is Awesome. and the ease of operating is Amazing. Thanks Swytch Annette”

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Posted 5 years ago

“Great E Bike”

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Posted 5 years ago

“I love my Swytch Brompton kit. I use it in a Decathlon BTwin folding bike and works perfectly. It's very helpful because I have a lot of climbs and with Swytch is easier to make them. Batery pack is a little heavy but with new kit that problem will be solve.”

Swytch Bike 4 star review on 31st August 2019

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Posted 5 years ago

“""”

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Posted 5 years ago

“i have the 50 mile swytch kit fitted to a vodoo marasa the fitting took a couple of hours, only because i took my time to fit it properly, it is an excellent bit of kit and pulls my weight up big hills no problem. swytchbike as a company has come on leaps and bounds since i ordered the kit there were a few teething problems as with any start-up company but i would highly recommend them”

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Posted 5 years ago

“Since converting my folding Dahon bike with the Swytch kit I’ve found myself going further and choosing to ride more often; in the last I’d find that I might choose to take the bus over cycling when my destination was a certain distance - that radius has expanded a lot now. Once the new smaller control/battery units comes in I’m sure I’ll be choosing to cycle even more (as I’ll have more spare rucksack space for shopping etc). Their support is first rate and I LOVE show easy to use it is - everyone that’s tried it has felt the same.”

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Posted 5 years ago

“A very professional but approachable company and customer service. All my interactions have been both positive and productive. Would definitely recommend Swytch as both a company and a product.”

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Posted 5 years ago

“I'm so glad Swytch is bringing out a much improve and extended milage battery pack.Now I can cover my 20 miles round trip to work every day much faster. At work I park my bike outside the building, remove the battery pack and store it on top of my locker. At home I park my bike in the back garden take off the battery pack and charge for next days use. Its as simple as that every day.”

Swytch Bike 5 star review on 30th August 2019

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Posted 5 years ago

“I like your communication. You are close to your costumers and that is good.”

Swytch Bike 4 star review on 30th August 2019

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Posted 5 years ago

“I first heard about the Swytch start-up in 2017 and finally decided to take the risk on Indigogo in January 2018, then just over a year later my “50 mile” kit arrived. I have to confess that several missed promised delivery dates gave me some doubts. But the wait was worthwhile, this is brilliant. I fitted the kit to my steel-framed touring bike (Edward Warner, Reynolds 531 frame for those who love details). I had bought this bike second hand in the early 80s, when I was a student in London, but had not been using it much recently. Fitting the Swytch kit did need a little bit of work, but not much. The Swytch 700C wheel is a tiny bit smaller than the ‘vintage’ 27 ¼ it replaced, fortunately the brakes had enough adjustment to allow for this, and a new tyre and tube was needed. The quick release forks had to be filed to get the wheel to fit, I had to swap the torque washer on the lead side, and put a spacer in for the pedal sensor, all very easy once I had decided it was possible. It all fits and works. I was very pleased with my first test ride, despite the cold wind. No need to get off and push up hills. I was a bit disappointed at how slow 15mph is when the assistance cuts out (but I have since found that this is easy to override). I had drop handlebars and the extra weight of the battery pack made it feel a bit top-heavy and unstable. I put flat bars on and this cured things (or I got used to it). First longer ride was 14 miles each way, a 407 ft rise and 719 ft drop (and of course the other way round on the way back) there was still juice left but the meter suggested not much. I have not tried a longer run, I’m sure I’d get further on flatter land. The bike has been great, I use it to get into the nearby town and out into the local countryside for the sheer pleasure. The kit only let me down once, at the bottom of a long hill when it switched off and wouldn’t go back on. I did have the Hall by-pass lead with me, but had forgotten that this was what could happen. After I fitted the lead it works perfectly again, although I wonder if it is as smooth and if the range might be cut. I would suggest fitting it in the first place, as I'm not holding my breath for the firmware update. Anyway I now have a superb ebike that has transformed my well-loved old bike, and it has cost a great deal less than buying new (and I probably would never have done that). I live about 2 miles from a town, and I use the bike now instead of being lazy and driving. The long hill on the way back is now easily conquered. I am very pleased with it and highly recommend the Swytch kit, especially if you want to keep a bike you have. Well done Swytch!”

Swytch Bike 5 star review on 28th August 2019

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Posted 5 years ago

“Service and support from Swytch Bike are second to none. Other service and product providers could learn a lot from the attention given to ensuring satisfactory functioning of the kit.”

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Posted 5 years ago

“I ordered two 50 mile kits for my bromptons, a 2014 and a 2006 models. The older brompton needed extra care when fitting, otherwise it was just a matter of following the instructions. And not forgetting the wonderful community at the Swytch Support Forum where one can find a lots of helpful suggestions and tips. Our swytch bromptons make us go out and explore wonderful places!!!”

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Posted 5 years ago

“I ordered my Swytch kit as one of the original Indiegogo backers and it was fascinating to watch the company overcome some of the hurdles to get the project - about which they were obviously passionate - off the ground. It was worth the wait!”

Swytch Bike 5 star review on 23rd August 2019

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Posted 5 years ago

“Well worth waiting for my Swytch Bike Kit, very clear instruction manual & videos,I got so much pleasure in installing my kit,I’m 68 year of age ,it was so much fun and still is riding my bike with help from the electric motor ,it’s definitely going to prolong my cycle rides until I’m at least 90 ,looking forward to taking my Switch bike up to Scotland to do some rides I went on 25 years ago.”

Swytch Bike 5 star review on 22nd August 2019

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Posted 5 years ago

“good except for the delivery time. following the instruction, kit installation is easy in a old bike too. a suggestion for the battery charger: a simple electronic card for ampere absorption measurement and regulation will be wery usefull for overnight charging.”

Swytch Bike 4 star review on 24th July 2019

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Posted 5 years ago

“My experience with Swytch has been positive. Communication has been good. The Facebook pages have been helpful.”

Swytch Bike 5 star review on 24th July 2019

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Posted 5 years ago

“The kits arrived, on time to our French address. They were very easy to fit to our vintage Marin San Rafael bikes. Just a small adjustment was made to the pedal sensor, and attached using sugary glue. Then the test...they performed brilliantly in the Millevache region of France, with steep climbs. We are so pleased with the kits. They are absolutely brilliant. When the power kicks in, it feels as if someone is pushing you from behind. We would recommend without hesitation the conversion!”

Swytch Bike 5 star review on 19th July 2019

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Posted 6 years ago

Swytch Bike is rated 4.1 based on 1,658 reviews