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LOWA UK Reviews

4.7 Rating 4,034 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 4,034 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
“Best delivery experience I have ever had.”
Helpful Report
Posted 4 years ago
“Perfect customer service and delivery boots are perfect thanks!”
Helpful Report
Posted 4 years ago
“To my mind, Lowa is the Best. While far from cheap, the quality, comfort and performance of Lowa footwear surpass all the others that I have tried. I have a pair of boots that are now over 9 years old, and they still keep my feet dry in the wet, and when polished up they look almost as good as new. More recently, I purchased a pair of Renegades, I have been so pleased with their performance, that I had to buy another pair - one for best and one for everything else.”
Helpful Report
Posted 4 years ago
“A thoroughly professional organisation.”
Helpful Report
Posted 4 years ago
“My first pair of Lowa boots I had in 1998 and are still as comfy now as they were back then.... the soles have no tread anymore so new ones bought”
Helpful Report
Posted 4 years ago
“I thought I would break-in my new Lowa Tibet GTX Extra boots with a few gentle kilometres. A stroll, rather than a serious walk. But they felt so good after 6km, that I felt comfortable in carrying on and ended up tackling a favourite 30km circuit over Salisbury Plain. It’s the first time I have ever had a pair of walking boots that I could do that in, fresh from the box. My first pair of Lowa’s will certainly not be my last.”
Helpful Report
Posted 4 years ago
“Love my Lowa shoes great company to deal with. First pair I bought was the Lowa Locarno lovely shoes so comfortable and stylish they fitted like a glove look great fast delivery too. I have now purchased a second pair the Lowa Explorer LO Ws really nice shoe slightly heavier than my first pair but just as comforable great for hill walking etc very happy with these too.”
Helpful Report
Posted 4 years ago
“I would love to say my experience was a good one but so far not good as I am still waiting for my boots after an e mail telling me they have been despatched which was 7 days ago and have not had any info on delivery progress so far.”
Helpful Report
Posted 4 years ago
“Boots arrived within 48hrs of ordering. Well packaged.”
Helpful Report
Posted 4 years ago
“First class service, ordered a pair of boots and forgot to put what shop to be delivered to . Called them to sort out, was done within seconds and received a confirmation email. Mentioned I was in a hurry for them and received them the next day. Couldn't fault the service and the boots are perfect and very comfortable. Thank you”
Helpful Report
Posted 4 years ago
“LOWA are my choice of boots having used them in a professional capacity and hobby mountaineering They are durable comfortable and warm Best by far”
Helpful Report
Posted 4 years ago
“An excellent pair of walking shoes, more rigid than most and with a grippy sole.”
Helpful Report
Posted 4 years ago
“awesome, thanks for the freebies!”
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Posted 4 years ago
“Unfortunately these boots were just too narrow for my feet. Super sad! I have just returned them and am awaiting my refund. :(”
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Posted 4 years ago
“Excellent boots and fantastic fast service”
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Posted 4 years ago
“Fantastic service 👏”
Helpful Report
Posted 4 years ago
“My replacement laces arrived quickly”
Helpful Report
Posted 4 years ago
“This is the third pair of Lowa boots I have bought, unfortunately my first pair got scorched on a camp fire, so I got a pair of Renegade Gore-Tex GTX which are so comfy, only thing is my feet get cold in them when it's icy outside- so they will be nice and cool in summer, so I bought a pair of Evo ice GTX boots which are thermally lined and toasty warm, so now I have boots for all seasons. Lowa boots aren't cheap, but I don't mind paying a premium price for genuine quality, they are made in Europe.”
Helpful Report
Posted 4 years ago
“Really pleased with my recent purchase of some laces for my Lowa boots. I’ve had my boots since 2013 and they’re showing no signs of disrepair yet. I initially didn’t bother looking on the Lowa site for laces as I assumed I’d be charged for postage etc - I was amazed to find that the laces we’re cheaper than elsewhere and postage was fast and free. 100% recommend. Thanks for the great service and product.”
Helpful Report
Posted 4 years ago
“Boots very nice and delivered very fast!”
Helpful Report
Posted 4 years ago
LOWA UK is rated 4.7 based on 4,034 reviews