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LOWA UK Reviews

4.7 Rating 4,032 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 4,032 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
“The boots were a repeat purchase based on the known quality. I was especially impressed with the next-day delivery during Xmas week, and credit must be extended to DPD also.”
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Posted 4 years ago
“Despite phone calls and emails that have not been answered the boots that were ordered have not been delivered”
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Posted 4 years ago
“Lowa is a brand I have used for over 10 years now. Having first bought a pair of Renegades and more recently the Mauria boots. Customer service is excellent.”
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Posted 4 years ago
“Very good and quick service, excellent quality products!”
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Posted 4 years ago
“A trusted brand and delivery was quick and effortless. I had to exchange my item and the return process was straight forward.”
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Posted 4 years ago
“These shoes are some of the most comfortable I have ever worn. They are durable enough for long walks with the dog in the hills, yet smart enough for me to wear when on my feet teaching all day.”
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Posted 4 years ago
“Really like them so far so good”
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Posted 4 years ago
“I love LOWA. As a vegan who spends most of my time in the mountains, these boots have carried me all over the World. I am on my third pair and I always recommend them. Light, comfortable, robust. The best hiking boots there are.”
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Posted 4 years ago
“My experience with the Lowa website has been good. The availability of shoes was clear, type, size and colour options. I purchased a pair and received them in a day or two, well packaged. They fitted me perfectly including my orthotics that can be a problem and am pleased with them.”
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Posted 4 years ago
“Good products and nice services!”
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Posted 4 years ago
“Cracking pair of boots. Next day delivery. Would recommend 👍”
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Posted 4 years ago
“Good company, great shoes and helpful staff”
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Posted 4 years ago
“Shoelaces are too short to tie a double knot. A double knot is essential when hiking. Otherwise great shoes.”
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Posted 4 years ago
“Excellent turn-around time from placing my order to receiving my replacement laces. My only criticism would be that my last order arrived in a paper envelope and this time my laces were delivered to me in an over-sized plastic bag…..”
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Posted 4 years ago
“It's simple, to someone who works their dogs and beats 3 to 4 days a week during the season, these boots are a blessing.”
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Posted 4 years ago
“My second pair of Lowa and I must say if the second pair live up to the first pair then I will be a happy bunny! So far they feel as comfortable as the first pair so I looking forward to seeing how they perform to the great outdoors!”
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Posted 4 years ago
“Walking boots were easy to order. Delivery very quick. The boots are so comfortable and warm. I have arthritis in my toes and boots do not rub my feet and make walking very easy. I have 2 labradors and we walk about 8 miles a day. The Lowa boots are terrific. Thank you.”
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Posted 4 years ago
“So far so good - boots arrived quickly and as described - seem comfy but yet to test them in the great outdoors and the promised level of waterproofing but as gore tex should be ok. Hard to recommend until tested.”
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Posted 4 years ago
“Best delivery experience I have ever had.”
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Posted 4 years ago
“Perfect customer service and delivery boots are perfect thanks!”
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Posted 4 years ago
LOWA UK is rated 4.7 based on 4,032 reviews