Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

“This was my 4th pair of this shoe and sadly it does not perform as well as previous pairs. thier grip on slippery surfaces seems to deteriorated; I assume you have changed the composition of th sole material. either way they do not inspire confidence when on wet surfaces. To the point I was walking recently in Cumbria and slipped twice when descending Helvelen and went and purchased a pair of fell runner trainers to complete my stay. The lowa shoes have been relegated to caual local walking”

Helpful Report

Posted 1 year ago

Hi Gerald, Thanks for the review, but sorry to hear you're unhappy with the Renegade GTX Lo shoes. If you haven't done so already, do reach out to the customer services team on orders@lowa.co.uk, and they will be able to take a look at this in more detail for you. Thanks, LOWA UK

Posted 1 year ago

“Lowa‘s insole is bad.I didn't wear this in the heavy rain day or heavy hiking usage. But the edge of the insole separated. Only 2 week！”

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Posted 1 year ago

Hi Chuxuan, Sorry to hear you are unhappy with you ATC Insoles. If you haven't done so already, do reach out to our customer services team on orders@lowa.co.uk, and they would be more than happy to take a look at this for you. Thanks, LOWA UK

Posted 1 year ago

“Excellent boot for both town and country. Comfortable all day. I wear them on battlefield walks and city tours.”

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Posted 1 year ago

“I needed some better insoles for new walking boots that I had bought in Germany. Placed the order and the insoles were shipped the same day and delivered the following day.”

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Posted 1 year ago

“Great service, had to size up after receiving my boots, easy transaction, fast service.”

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Posted 1 year ago

“Very helpful and a quality product.”

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Posted 1 year ago

“Very comfortable boots that can be worn for long walks straightaway. This is my fourth pair. However, there is a weakness where the stitching near the big toe crease comes undone which results in boots leaking. This has happened on all my pairs. This is a shame as otherwise boots would last a longer.”

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Posted 1 year ago

“Very pleased replaced my worn lowa inners”

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Posted 1 year ago

“Prompt delivery and a great hard wearing boot.”

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Posted 1 year ago

“Swore by Lowa's for a decade now. Still top notch quality!”

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Posted 1 year ago

“Great shoes for walking”

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Posted 1 year ago

“It's actually so refreshing to have ordered a boot that actually does the job of being waterproof and keeping my feet dry. So comfortable too Fantastic product”

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Posted 1 year ago

“Good online ordering and delivered promply.”

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Posted 1 year ago

“Thanks for processing my return promptly. Still enjoying my walking boots”

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Posted 1 year ago

“My first pair of Lowa's and they are excellent. No breaking is needed. I went on a long hike on The Long Mynd just after buying them, no blisters and no water coming in. Now, just need to buy some walking shoes”

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Posted 1 year ago

“Good customer service, fast delivery & excellent boots”

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Posted 1 year ago

“I love my new Lowas, they are so comfy and light, I’m using them in a forest environment, they are really well made and I can rely on their quality which is important for me”

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Posted 1 year ago

“Exceptionally comfortable and stable boots. I have hiked 50 KM so far in these boots and they have been the most comfortable hiking shoes I have ever worn. Tremendous value for money. Customer service was highly responsive and the boots came in well packed box and the delivery was quick too.”

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Posted 1 year ago

“It was a gift.”

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Posted 1 year ago

“Gorgeous boots, great service, my only slight criticism would be that the wide Renegades really aren’t that wide, particularly in the toe box. It’s worth sizing up if you’re after a wide boot (I wish I had!).”

Helpful Report

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

LOWA UK Reviews