Lowa Reviews

Name: Lowa
Rating: 4.72

4.7 Rating 2,779 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 2,779 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No comment”

Helpful Report

Posted 2 years ago

“These are my second pair of Lowa. They are just as comfortable as my first pair and fit my awkward feet well. I like these black/blue one more to look at but they are leaking rainwater in after less than 200 miles / 6 months of lazy dog walking.”

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Posted 3 years ago

“Why have you stopped doing wide fitting in women's walking shoes?”

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Posted 3 years ago

“Quick delivery from Royal Mail but wrong insoles sent for Lowa boots. Customer service good response but DPD poor delivery service still awaiting replacements!”

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Posted 3 years ago

“Hi, only covered around 18miles with my boots so far, still sore at parts to walk with them. I hope they will be worn in in the next 50miles or in around 2months. This is my review so far with the LOWA Camino GTX Mens Size 43 boots. Mr Thomson”

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Posted 3 years ago

“These are a lot lighter than my last pair and the eyelets less substantial.I reserve judgement . But spear well made”

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Posted 3 years ago

“Boots are well made, comfortable and completely waterproof but the soles have poor grip in wet or mud and are lethal if its at all icy. I can't wear them if there is any hint of wintry conditions.”

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Posted 3 years ago

“The boots that arrived were fantastic to look at. The only issue is they sent a US 6.5 instead of a UK 6.5 and now the UK 6.5 is out of stock.”

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Posted 3 years ago

“I measured my feet as described on the website but the boot was still too short. I am now trying another half size up on the Lowa narrow fit ladies in the hope it will fit.”

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Posted 3 years ago

“After initially receiving a pair of damaged boots, I was very impressed with their customer service and their remedy.”

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Posted 3 years ago

“Arrived quickly but not true to size,so small and narrow for a wide fit lovley boots but had to return which was easy.Have not received refund but has fallen on a weekend.”

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Posted 3 years ago

“Purchased a pair of Lowa Renegades recently and while they seemed comfortable enough initially the insole in the right boot seemed to slip to the back of the boot each time I used them. I telephoned Lowa who agrred to provide me with replacement insoles free of charge. The replacements seem to be settling in OK.”

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Posted 3 years ago

“Ths order arrived quickly, the contents were appropriate and difficult to chose between because they were both suitable. BUT the resend label is not recognised by the post office scanner, and isnt accepted when entered manually, so I am struggling to return the ther pair of boots. Can you help please?”

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Posted 3 years ago

“Bad Times too long”

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Posted 3 years ago

“I love the Lowa Zephyr boots and this is my third set, although first in goretex. I’d love to comment on the quality of this particular set but the problem is that I’m still waiting for their arrival, having purchased them on the 19th of August.”

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Posted 3 years ago

“Company and service is ok. However their idea of a wide boot is something else. Still can’t find a wide toe boxed boot that fits. Sadly returning perfectly good boots 😞”

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Posted 3 years ago

“The product met my requirements. Basic product cost was reasonable but the shipping cost was disproportionately high (nearly half the product cost!) and the product was delivered in a ridiculously large packaging box when it could have been fitted in an A4 envelope.”

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Posted 3 years ago

“just what I was looking for light and comfortable”

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Posted 3 years ago

“I'm disappointed one could only buy one pair. I would have liked to buy two”

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Posted 3 years ago

“Onto my 2nd pair of Women's Renegades...the 8 year old pair are much better fit than the new pair though.”

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Posted 3 years ago

Lowa is rated 4.7 based on 2,779 reviews