Logs Online Reviews

Name: Logs Online
Address: Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead, Liverpool
Rating: 4.71

4.7 Rating 1,966 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead
Liverpool
CH41 1HW

Logs Online 5 star review on 19th July 2026

Logs Online 5 star review on 14th May 2024

Julian

Anonymous

Anonymous // 01/01/2019

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“I have been using kiln dried logs for a year now , and I have been getting them from another well known site, but I thought I would have a shop around this time to see if the competition was competitive or better, I never had any issues with the other lot, but never got any offers or deals with them, and to be honest the last pallet I got of Oak contained a lot of small bits, I expect to get a few small bits but it seemed to be getting more and more, Anyway I landed on Logs Online site and found it easy to navigate and very competitive, but what I liked most was the different options and bundles you could get, for instance my order was a large pallet of Ash with 3 nets of kindling and a box of firelighters! for the same price as just the pallet at the other place, And I found a discount code with Logs Online aswell ! which saved me over £30 I have never managed to get a code with any other site , So by shopping around I found a great site and a great deal, Logs arrived on my selected delivery day and everything was brilliant, I will use them again definitely”

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“We ordered our Solo stove on Wednesday and it was delivered on Friday. Amazing!! We’re absolutely thrilled with it, roll on balmy summer evenings:)”

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“Excellent service and the logs we chose burned lovely on our log burner”

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“Logs small in size”

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“Fast delivery with really nice oak logs a little disappointed with the kindle bags seem very small for the price . But will buy the logs again .”

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“Arrived exactly on time, lovely looking kiln dried logs. Very happy with updates for delivery too. Thank you”

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“Excellent logs”

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“Great service and good quality logs.”

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“Excellent service. Thank you”

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“Great service, good products, fast shipping.”

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“Prompt delivery, logs burn well”

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“Few sparks on first firing but great heat and long lasting too. Brilliant”

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“Website easy to navigate, plenty of choice and information on various products. Fast delivery, kept updated and all-round good service.”

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“Great logs and lovely man delivered them and carried the enormous pile from the pallet to a corner of my garden and stacked neatly 😊...great product and service”

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“Speedy service , exactly what it said on the tin”

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“Great quality and competitively priced kiln dried logs, promptly delivered. The availability of barrow bags makes it much easier to order in bulk despite no kerbside access to my property.”

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“Easy transaction; timely delivery; very competitively priced. What more could you want!”

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“Good deliver cooperative driver put the pallet where I wanted it. Logs good selection, quality and dry.”

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“I rate you good rather thanvery good.Your s tar rating does not work properly! Your driver delivered the wrong logs to another customer and asked whether I would like the ones remaining on the lorry. I said that I wanted the logs I had ordered and paid for. He therefore had to make another trip the folowing day. Having said that he did take the logs down my drive to my garage rater than offloading them at the kerb side, so all ok.”

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“Great service and excellent products. Fergal and his team are great to deal with. He had to split my order due to stock availability and kept me up to date on the delivery. I would have no issues in recommending LogsOnline to anyone.”

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Logs Online is rated 4.7 based on 1,966 reviews