Logs Online Reviews

Name: Logs Online
Address: Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead, Liverpool
Rating: 4.71

4.7 Rating 1,967 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead
Liverpool
CH41 1HW

Logs Online 5 star review on 19th July 2026

Logs Online 5 star review on 14th May 2024

Julian

Anonymous

Anonymous // 01/01/2019

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“Love the fire-pit. LogsOnline service was outstanding. Would highly recommend.”

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“Logs arrived on time and the logs are very good quality worth paying extra for a good service”

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“I ordered logs, I received logs.....what more could I ask for? Not the cheapest, but never had an issue with an order from LogsOnline.”

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“Great logs, great service. Nice and warm at home now! Cheers”

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“Easy to order,delivered on time ,placed where I needed them. Thanks”

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“Customer service is really good, order arrived on time and communication on the day was fantastic. Highly recommended.”

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“Great service excellent tracking app yet to use the logs”

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“Prompt delivery. The mix of birch, ash and oak were all of good quality.”

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“quality logs and great service”

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“Excellent service and fair pricing”

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“Good communication from Logs Online. Great selection of products & very competitive pricing”

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“Quick,helpful and efficient service”

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“The logs I got are very good for burning. The only negative thing I would say it took well over a week to deliver but I understand that this is a busy time of the year.”

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“Bought hornbeam logs, delivery service was superb and the order was so easy to use. Great heat although logs are a little small they burn slowly and hot. Highly recommended 5*”

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“Very happy with the service and the quality of the logs.”

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“Excellent speedy service”

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“Efficient service & well packed consignment. Delivery sevice excellent with quick response to missed address.”

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“So far I like the bag size. Not sure if you're more expensive compared to what I used to pay or not, but I want to judge the burn quality before having a final view on value. One downside for me is having to retain the pallet, which is not easy to dispose of, assuming I don't feel like chopping it up for kindling.”

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“Good heat produced ,cut to correct length ,very good delivery service thank you.”

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“Brilliant service and great product! Definitely value for money and will be purchasing from this company again and sending recommendation to friends.”

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Logs Online is rated 4.7 based on 1,967 reviews