Logs Online Reviews

Name: Logs Online
Address: International House 307 Cotton Exchange, Liverpool, Liverpool
Rating: 4.72

4.7 Rating 1,832 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,832 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

International House 307 Cotton Exchange,
Liverpool
Liverpool
l39lq

Logs Online 5 star review on 22nd February 2025

Sheila

Logs Online 5 star review on 22nd October 2024

Alex M

Logs Online 5 star review on 29th September 2024

Christopher

Logs Online 5 star review on 14th May 2024

Julian

Logs Online 5 star review on 25th October 2023

Orlando C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are very good and I am pleased that I bought them”

Helpful Report

“I'm quite new to wood burning having had a new stove fitted a couple of months ago and I tried Logs Online as I wanted to get a bit more serious and stock larger quantities than previously. I was a bit nervous about coping with the quantity specially as we have a longish gravelled drive, but I ordered nets and my wife and I had the logs wheelbarrowed into the garage and stacked on four freshly cleared shelves in little more than half an hour. Previously I had bought smaller quantities of 'kiln dried' logs and I have noticed that yours burn more vigorously and with more heat produced than the others. This is not a scientific experiment and relies on impression rather than measurement but I shall be buying from you in the future.”

Helpful Report

“Excellent service, super quick delivery.”

Helpful Report

“Great service, fabulous quality logs that burn really well. Would recommend.”

Helpful Report

“Great value and arrived swiftly.”

Helpful Report

“Nice kiln dried wood to burn, good delivery as well. I would recommend this service.”

Helpful Report

“Excellent logs. Quick delivery”

Helpful Report

Thank you so much for your 5 star rating and kind words about Logs Online! We’re thrilled to hear that you’ve had a great experience with the logs and fast delivery. Thank you for your feedback and we hope to continue to serve you in the future!

“logs were great-I need some more”

Helpful Report

Thank you so much for the 5 star rating of Logs Online. We are so happy that you enjoyed your logs and that you need some more. We really appreciate your support!

“I did not received my last order ?”

Helpful Report

“Excellent products - exactly as described. Packaged and delivered on time.”

Helpful Report

Thank you so much for your 5-star rating, Wendy! We greatly appreciate your kind words about our excellent products and our commitment to delivering them as described and on time. We are so pleased you had a positive experience!

“Easy website to use , fast delivery and good sized blocks for my home fire”

Helpful Report

Thank you so much for your 5 star rating of Logs Online! We really appreciate it and are thrilled to hear that you found our website easy to use, our delivery fast, and the logs of good size for your home fire. We really value your loyalty and thank you for supporting us!

“Very pleased, good quality logs”

Helpful Report

Thank you for your 5 star review of Logs Online, Wendy! We are very pleased that you are happy with the quality of our logs. Thanks for your kind words!

“Missed first delivery date, but very helpful when I got in touch. Arrived on arranged second date, very pleasant delivery driver, happy to leave logs where I wanted.”

Helpful Report

Thank you so much for your 5 star rating of Logs Online! We appreciate you taking the time to share your experience. We are so glad to hear that you were happy with the delivery date arrangement and the delivery driver was pleasant and helpful! Your review is truly appreciated at Logs Online.

“Great burning logs.. Best I’ve ever bought”

Helpful Report

“Can really recommend logs on line very quick delivery and excellent service”

Helpful Report

“Delivery punctual, well packed. Courier polite. Oak logs burn beautifully, am very pleased . Company staff also very polite at the office and answered my queries promptly.”

Helpful Report

“As it says. All good. Product and delivery”

Helpful Report

“Great logs!”

Helpful Report

“Good Web site, Great delivery, Net Bags easy to handle, Wood Burns very well. I have a small 5Kw stove and have to split some of the logs (not many).”

Helpful Report

“LogsOnline woods burns and heats like a dream. With reliable delivery promises I’ve used them for more than 12 months, and wouldn’t dream of going anywhere else. 👏”

Helpful Report

Logs Online is rated 4.7 based on 1,832 reviews