Logs Online Reviews

Name: Logs Online
Address: Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead, Liverpool
Rating: 4.71

4.7 Rating 1,958 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,958 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead
Liverpool
CH41 1HW

Logs Online 5 star review on 19th July 2026

Logs Online 5 star review on 14th May 2024

Julian

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and a nice selection of logs.”

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“Easy to order was kept informed of delivery and it came the next day and the price was excellent too. Very impressed with them Not actually used the chimney starter as it’s been raining here”

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“Great service from Logs Online again, dispatched as promised. What a shame DHL lets logs Online down, promised delivery on 3 seperate occasions and failed to deliver on each, no communication from DHL, when I contacted DHL they promised delivery on 17 August between 17:18 and 18:18 but delivered 15:26 in a very damaged box stating I had signed for the delivery, I was out, I certainly didn't sign for the package. The fire lighters box was broken so individual firelighters were scattered inside the box. The condition of the box which was open lead me to think some would probably have been lost in transit. Will use Logs Online again, but will avoid DHL”

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“Great logs way much more when stacked compared to builders bag good value will buy again.”

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“Good quality logs. Professional people. I will buy again 👍”

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“Delighted with the logs excellant quality, delivery was very good.”

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“Great delivery and the logs are perfect thanks so much for your service Jack”

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“Prompt delivery, used birch logs in my pizza oven, excellent quality gladly use again 👍”

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“Competitively priced logs, easy to order and delivered on agreed date.”

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“Excellent supply of dried oak and a good price, delivery was very good”

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“Greta product at a fair price.”

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“Logs waiting for me when I arrived”

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“logs were a manable size, well stacked with prompt friendly delvery service”

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“Nicely dried logs, of good length and delivered without hassle”

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“Excellent delivery service”

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“Purchased the bagged hardwood logs which arrived on a pallet. The delivery driver was courteous and helpful dropping the said pallet close to my log store making storage a breeze. The product was as advertised and below 20% moisture. Hopefully they will burn well when winter comes. Would deal with this company again.”

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“Log crate arrived on time with helpful driver whoplaced the crate in the garage”

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“Great service delivery good clean and well packed logs”

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“Good price, 1 hiccup but was sorted out very quickly, will be ordering again 100%”

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“Excellent quality, very pleased with the service and the product”

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Logs Online is rated 4.7 based on 1,958 reviews