Logs Online Reviews

Name: Logs Online
Address: Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead, Liverpool
Rating: 4.71

4.7 Rating 1,969 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,969 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead
Liverpool
CH41 1HW

Logs Online 5 star review on 19th July 2026

Logs Online 5 star review on 14th May 2024

Julian

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service and charcoal.”

Helpful Report

“I received the logs a few days after ordering them as advised and they arrived in good condition and ready to go. My only small niggle is that the crate was not as tightly packed as I thought it would be and you could have definitely got more logs inside with little effort, so I was a little disappointed but other than that, I am happy.”

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“Very quick service and clean delivery. Exactly what I was looking for and good products. Thank you. Steve”

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“Items arrived as described despite the obvious logistical challenges the current situation represents.”

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“Great product (2 big bags of Charcoal) delivered fast. I knew this at the time I ordered, but I feel the delivery cost (£15) was pretty expensive. Suggestion: charge less by using a different courier for lighter items?”

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“excellent service - only slight down side was expensive delivery so need to order plenty of charcoal to make it worth while”

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“Prompt delivery.”

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“Quick delivery and does what is says on the tin, good”

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“Fast delivery and logs were put exactly where I wanted them”

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“Great logs, delivered quick but driver wouldn’t take back pallet.”

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“Delivered v quickly. Look ok. Haven't burnt any yet but last lot were ok so assume these will be too”

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“Good quality dry logs with fast delivery, I would recommend.”

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“Pros: Good product. Prompt delivery. Good follow up. Con: I would have liked to have known in advance that the delivery is to kerbside only.”

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“when the logs came it was raining ,but to my surprise the crate was covered in polyethene great, the logs where cut in just the right size to fit my burner i have not used them yet i am still using up the old ones”

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“Helpful and fast service. The lights are perfect”

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“First time using LOL . Found the logs a good size perfect to handle and dry.”