Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,193 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

4.3

Based on 1,193 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 25th February 2026

Susie P

Just Artificial Group Ltd 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

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“Hi, I Love your Just Artificial plants they look so real, and yes I will be ordering again from you. Best wishes Pam.”

Helpful Report

“Prompt delivery and first class service. Would highly recommended this seller.”

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“Prompt service. Well packed parcel. Gorgeous flowers. What more could you want!”

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“Product very disappointing in quality. Would not recommend”

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“Your customers services are very good Collect all information time to time so I'm setisfy. I would like to say thank you .”

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“Purchased Areca palm 5ft tall absolutely gobsmacked how real it looks all set up and we are so happy with it Will be using you again definitely thanks”

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“Paid for next day delivery and didn’t receive the items, having done a follow up I was told the delivery company didn’t turn up... This should have been communicated to me at the very least - I shouldn’t have had to do a follow up, no postage refund was offered. I do feel like I should be reimbursed for postage as didn’t receive it on the next day like I paid for.”

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“Very realistic and beautiful colours.”

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“I recently ordered three artificial herbs for my kitchen windowsill. They arrived within a couple of days and were very well packaged. They were also exactly as described and I am very pleased with them.”

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“Really helpful. Really fast replies and so happy to oblige and make sure I got my order before Xmas! Will def be a returning customer!”

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“Easy to use website and ordering process- happy. Had to repair (glue) the item with slight damage- bit dissapointed Large package for a relatively small item- bit disappointed. Overall, happy with the order”

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“Beautiful tree and looks real. Well made. Thanks E Mortimer”

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“Just what I wanted. I have tried several times to grow ivy in my ornamental birdcage without success. This ivy looks as good as the real thing and no more care needed. Thank you.”

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“A great service, with prompt delivery and a helpful response to my query about suitability of the product I had chosen. I have been a little surprised about the structure of the artificial Areca Palm I purchased, which is stated as silk, although it feels quite papery. A lovely product nonetheless.”

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“The packaging was excellent. The delivery was very fast and the communication was good. The item itself is of very good quality and does not look artificial. I have not bought artificial flowers for a very long time as I have, in the past, been very disappointed, however a dark room with a corner needed lifting and artificial was the only option. I am truly delighted with the display and will buy again in the future,”

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“Pleasant company and though the item we wanted was not available we were refunded promptly by courteous and friendly staff. Neil Taylor”

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“I just love my artificial flowers, really good quality and fast delivery. Would definitely buy from this company again”

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“Received my faux plants for indoor use. Very pleased with them. Excellent service and quick delivery. Woiuld recommend!”

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“Ordered a hanging plant and i am very happy with the likeness of a real plant. Very realistic and good quality”

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“I ordered this hanging basket for my Mother in law for her birthday. She wanted something bright and cheerful! It arrived in plenty of time and is lovely. Slightly larger than I thought with the leaves hanging over the edges, it is a colourful display and now stands proudly outside her house.”

Helpful Report

Just Artificial Group Ltd is rated 4.3 based on 1,193 reviews