Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,038 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,038 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the very first time I’m trying these products. I’ve only use them for two weeks but I do like them, they feel really lovely and smell really nice”

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Posted 3 years ago

“Only skincare that works and does not damage my sensitive skin. I also would like to mention the customer service that was very helpful when I needed assistance with an order.”

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Posted 3 years ago

“Face mousse is excellent, fast delivery , good value for money”

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Posted 3 years ago

“I ordered a Vitamin C Cream Cleanser, Pore reducing toner, regenerating serum and vitamin c whip moisturiser and am really enjoying the products. My skin feels more hydrated and better after each use. The only downside is the toner and serum smell a bit like old chip fat (if you’ve ever worked in a restaurant or pub kitchen you’ll be familiar with the smell!). The Vit C products smell lovely so I am relieved the Whip is used at the end of my skincare routine.”

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Posted 3 years ago

“C'est la première fois que je trouve des produits avec une réelle efficacité et sans tests sur les animaux,je suis très satisfaite et ne suis pas prête de changer de marque.”

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Posted 3 years ago

“very satisfied.”

Facetheory 5 star review on 18th March 2023

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Posted 3 years ago

“I'm usually quite sceptical about the benefits of face products but I am a complete convert to Facetheory. My skin looks noticeably better - yes, younger! tighter, cleaner, more healthy, less redness, dark circles under eyes less pronounced. Plus the packaging is mostly plastic free (well done guys!), the customer service is impeccable and the delivery very quick, even on the free shipping option. Highly recommended.”

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Posted 3 years ago

“La livraison etait longue (presque 3 semaines) mais je suis hyper satisfaite des produits. Teint beaucoup plus lumineux, peau plus lisse et les tâches diminuent petit à petit. Je recommande à 100% !! La creme pour les yeux fait effet petit à petit, les cernes sont moins sombres.”

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Posted 3 years ago

“Leider ist meine Bestellung noch nicht angekommen...”

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Posted 3 years ago

Hallo Es tut uns leid zu hören, dass Ihre Bestellung nicht eingetroffen ist. Ich verstehe, wie frustrierend das für Sie sein muss. Wir hatten nicht beabsichtigt, dass dies geschieht, aber Kuriere haben immer noch einige Verzögerungen aufgrund von Covid und anderen nationalen und internationalen Ereignissen. Wenn Sie sich die Sendungsverfolgung der ursprünglichen Bestellung ansehen, ist diese bei Ihrem örtlichen Zustellbüro angekommen und wird bald geliefert. Nochmals, viele Entschuldigungen für die Verzögerung. Danke Facetheory

Posted 3 years ago

“Loved products, really nice containers and love that this is vegan.”

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Posted 3 years ago

“I absolutely love this product, I've finally found one that's suits my skin and there is a difference after 3 weeks, it leaves your skin with a beautiful glow, both my sister and friend have also purchased the Ultimate Package since I got it!”

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Posted 3 years ago

“I have used a selection of your products now and I have been extremely happy with all of the - they do exactly what they say they will do while at the same time being gentle and smelling delicious. I love the glass jars and containers and am happy with how well packaged and prompt delivery is. All in all I shall definitely be buying more products. ❤️”

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Posted 3 years ago

“Die Bakuluronic Feuchtigkeitscreme M1 zieht sehr schnell ein und macht die Haut super weich ohne zu fetten.”

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Posted 3 years ago

“I dont really have a clue when it comes to skin care. I have quite sensitive skin, and when it comes to using products such as face soaps and moisturisers im generally quite apprehensive as they can make my skin dry, sore and itchy. However a few years back I came across this company and decided to give it a try. I I have made a number of purchases from face theory now, face wash, toner, cleansers and a variety of serums and moisturises. I have had no issue with any of the products they have all left my skin feeling much better than before. I would definitely recomend!”

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Posted 3 years ago

“I've been using this product for two weeks and my skin feels and looks so much better. Will definitely buy again. I wish I had taken a before picture!”

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Posted 3 years ago

“Die Produkte haben mir wirklich sehr geholfen und ich benutze die Produkte immer noch und bin stolze Kundin ☺️”

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Posted 3 years ago

“So far haven’t seen much of a effect..”

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Posted 3 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks

Posted 3 years ago

“Can see a slight improvement, to area's of my face. I have only been using the product for a short period of time. Will need a little longer to see if there is significant changes.”

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Posted 3 years ago

“This was my first order and I am delighted with both the service and the products. The delivery was prompt and my items were nicely packaged. The products are high quality. I will be making more purchases. Great..”

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Posted 3 years ago

“Great company, value for money and excellent products”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,038 reviews