Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,223 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,223 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products arrived 2 days later which was not an issue, but it is my skin which is very sensitive and I couldn’t continue to use them since after some fee days i was having redness all over my face however the products were the same which I ordered m, nothing against facetheory but it’s just my skin that can’t tolerate some ingredients”

Helpful Report

Posted 3 years ago

“Excellent service - I always buy my skincare products from Face Theory and I have been 99% happy with them, but the 1% I have had issues, Face Theory customer services have sorted it out for me. I recommend them to everyone! My face has never looked better!”

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Posted 3 years ago

“J’ai ne pas encore reçu mon colis”

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Posted 3 years ago

Bonjour Nous sommes désolés d'apprendre que votre commande n'est pas arrivée. Je comprends à quel point cela doit être frustrant pour vous. En regardant le suivi de la commande d'origine, la livraison a été tentée à votre adresse. Veuillez nous envoyer un e-mail à help@facetheory.com et notre équipe de service client sera en mesure d'examiner cela. Merci

Posted 3 years ago

“I have been using the Regena-C Moisturiser for a couple of weeks at night and I am so happy with it, it has cleared up blemishes and my dry red patches, it is amazing! I have also been using the Amil-C Whip SPF30 cream in the day and this is just as good. Highly recommend both products.”

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Posted 3 years ago

“Really enjoying using my amil c-whip, gorgeous fragrance and absorbs nicely. Also loving the night cream with a soft lavender smell. Highly recommend these products.”

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Posted 3 years ago

“Bought Amil-C Whip SPF 30 as I wanted to try a vegan face moisturiser with sunscreen. I was very wary, having always used oils for my face (hence the need for sun protection) but it has kept my older skin moisturised and seems to block the sun (yet to see a very hot day)”

Helpful Report

Posted 3 years ago

“The products have been the only products I have used where I can see actual changes to my skin. The O Eye cream worked in days, the cleanser, vit c spf, vit c serum and night cream are all perfect. They all sink into my skin and the spf is honestly the only thing I'll use on my face from this moment to the end of time because it's the perfect consistency. I have had a few issues with postage prices/ subscriptions not working but the team have corrected everything and given codes for things not working instantly.”

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Posted 3 years ago

“Really love the products”

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Posted 3 years ago

“Ich finde es super, dass die Produkte in guter Verpackung (wie z.B. Glas) kommen, sehr sparsam in der Verwendung sind und wirklich toll wirken! Ich bin super zufrieden mit allen bisher ausprobierten Produkten!”

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Posted 3 years ago

“Hice el pedido el día 20 lleva 13 días cuando ponía de 5 a 7 días, estoy preocupada porque no me lo envíen”

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Posted 3 years ago

“My granddaughter is really happy and pleased with the product and the progress she’s making with the product”

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Posted 3 years ago

“Ive been using the pore reducing solution for over 6 months now and can definitely see the difference. Ive always had visible pores which would cause breakouts and oiliness. Since using this, its helped control the oil and has helped reduce the appearance of my pores. Its mild enough to use everyday and you do need to be consistent with application before seeing any results.”

Helpful Report

Posted 3 years ago

“Excellent products containing natural ingredients with no synthetic preservatives. A company that always delivers on time and answers any queries promptly. Special offers and a reward scheme helps keep the products affordable.”

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Posted 3 years ago

“Great company, great products. Best products I tried with very good results. My hyperpigmentation is a lot less prominent.”

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Posted 3 years ago

“Good products, worth it”

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Posted 3 years ago

“Wouldn't use anything else”

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Posted 3 years ago

“Great products and company. I use their cleansers and body creams which are fantastic. A bonus being in glass jars rather than plastic containers.”

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Posted 3 years ago

“Satisfait dans l'ensemble des produits mais déçue par certains : le toner reduce pore n'a aucun effet et me parait un peu gluand. Les contenants en gros pots ne semblent pas très hygiéniques : à chaque ouverture fermeture beaucoup d'air passe et on y plonge la main. Forcément au bout d'un certain temps j'imagine que les microbes finissent par se développer... Pour l'instant pas de différence flagrante mais je patiente.”

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Posted 3 years ago

“Absolutely love Facetheory products. Have been using them for a few years and they are only products that have treated my ance and red skintone. Brilliant products at amazing prices.”

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Posted 3 years ago

“Amazing results in just 1 week. My skin feels so much smoother and clear. Would definitely recommend this product.”

Helpful Report

Posted 3 years ago

Facetheory is rated 4.7 based on 38,223 reviews