Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,036 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,036 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item didn’t arrive simple”

Helpful Report

Posted 2 years ago

Hi, I am sorry to hear that you have not received your order. It is always a priority to provide a seamless experience to our customers, and we’re sorry we fell short. Please send us an email at help@facetheory.com and our customer service team will be able to look into this. Thanks Facetheory Team

Posted 2 years ago

“I’ve never heard of Face Theory until I was searching. It’s lovely to have other vegan skincare options out there and I’m very happy and excited finding this one”

Helpful Report

Posted 2 years ago

“Sadly one bottle had smashed in transit and had to be thrown away.”

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Posted 2 years ago

“I love the products; that they’re UK made, in recyclable packaging, and it’s easy to see what’s in them when you are choosing which actives you want in your regime. Good price for what you get too - the pots last ages and much better value than high end brands but just as good (actually better!) for your skin.”

Helpful Report

Posted 2 years ago

“Excellent quality and great value. The marula oil is excellent.”

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Posted 2 years ago

“Freshening Face Wash C4 Ho acquistato questo prodotto ed ho iniziato ad usarlo di recente. Rimuove il trucco leggero e lascia una sensazione di freschezza e pulito che consente di applicare le creme del giorno/notte senza sentirsi "appesantite". Lo uso sia la sera per la pulizia dopo una giornata all'aria aperta e all'inquinamento, sia la mattina dopo la produzione di sebo notturna. Ottimo prodotto!”

Helpful Report

Posted 2 years ago

“Jamais déçue”

Helpful Report

Posted 2 years ago

“I decided to get this, because I've used pink clay masks in the past. Before I was using sheet masks, but I found them to be too big and makes a lot of mess. When I used clay masks previously they were a different brand, but they are ever so pricey. I decided on facetheory, because one I use other products from them that I've had success with, and secondly they are vegan and cruelty free which gives me peace of mind. So what I like about their clay mask is that a little goes a long way, and that means you get your money's worth. It also comes with lactic acid to increase cell turnover and vitimin c to help brighten. I typically apply twice a week once I've used a blackhead remover and cleansed. So far so good, it leaves my skin feelin refreshed, clean and soft. I'll continue to use it to reap the full benefits. Would I recommend this product to others, yes. Add to it to you beauty routine ladies and and start feeling the benefits.”

Facetheory 5 star review on 22nd March 2023

Helpful Report

Posted 2 years ago

“I bought some Aventhra Moisturiser M2 with Oatmeal, Cocoa Butter and Hyaluronic Acid. I got the one for sensitive skin because I react so badly to products. I have been using it on my face, rosacea, eczema and even on my eyelids (the acid test - I've never been able to use an eye moisturiser) as I have blepharitis. All of this was not only tolerated by my skin, but I had no negative reactions to it at all, and my skin feels and looks so much calmer.”

Helpful Report

Posted 2 years ago

“I look for natural skin care that doesn’t contain any nasties, is eco friendly & where none of the ingredients or the final products are tested on animals. I also look for value for money & Facetheory does all that I ask & more. There is a range of products to suit all ages & skin types & everything is sensibly priced. The packaging is eco friendly, using glass jars with tin lids, all easily recyclable & the products are excellent quality. I am 73 & am resigned to my wrinkles but I can feel my skin is softer, more moisturised & makeup is much easier to apply.”

Helpful Report

Posted 2 years ago

“The best products I have used in a while”

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Posted 2 years ago

“This cream is perfect - lovely fresh smell, ideal consistency for daytime and I think it's genuinely helping my skin.”

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Posted 3 years ago

“Does it smell like smoked beef? Yes. But does it have a texture of gritty paper mache? Also yes. Worked well”

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Posted 3 years ago

“Bonjour, J'ai acheté un fond de teint F4 qui ne va pas à ma carnation , vous devez m'envoyer le fond de teint F6, j'attends toujours cet envoi cordialement”

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Posted 3 years ago

“As always amazing products and a timely arrival.”

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Posted 3 years ago

“I struggled to find the products for my ance prone skin and I'm very happy that I found Facetheory. This brand is so underrated. It helps my skin clarified and of course less acne, even brighten and smoothen my skin.”

Helpful Report

Posted 3 years ago

“They are absolutely fantastic. I have ordered two times, they are fast, easy and very helpful if a problem occurs. One item had its cap broken off, and I immediatly got sent a new one. Will never stop using their products! They are a serious company!”

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Posted 3 years ago

“Facetheory has helped me a lot with my rosacea.”

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Posted 3 years ago

“This is the very first time I’m trying these products. I’ve only use them for two weeks but I do like them, they feel really lovely and smell really nice”

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Posted 3 years ago

“Only skincare that works and does not damage my sensitive skin. I also would like to mention the customer service that was very helpful when I needed assistance with an order.”

Helpful Report

Posted 3 years ago

Facetheory is rated 4.7 based on 38,036 reviews