Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,225 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Am so happy with the product, only using it for less than two weeks and already see the improvement in my skin.”

Helpful Report

Posted 3 years ago

“Super fast delivery…the vitamin c face wash is amazing…will definitely be purchasing again”

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Posted 3 years ago

“My skin very dry and always peeling because of genetic issue. Since using Glycomide body cream is geting better and my skin not dry and peeling anymore.”

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Posted 3 years ago

“Started to use the products to help to regenerate my skin after using anti-baby pill for nearly 3 years. By using clarifying cleanser, and Supergel moisturizer my skin, unfortunately didn’t get better instead it got even more worse :(”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. We understand that each person is different and some cosmetic products may simply not suit some skin types. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 3 years ago

“I love these products, they do the job and are perfect for sensitive skin. Love the little brown pots they come in too, so easy for travelling. I thoroughly recommend this company. Quick and efficient.”

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Posted 3 years ago

“I have very sensitive skin, and Facetheory is the only brand that I have been able to use continuously, without my skin reacting to it. My skin has also improved since!”

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Posted 3 years ago

“Good product, excellent quality price ratio”

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Posted 3 years ago

“Been shopping with them for over a year now and love their products, never had any issues with ordering and the packages arrive quickly. The one time I ordered something that didn't agree with my skin I was offered a full refund which was great. Would highly recommend them.”

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Posted 3 years ago

“Item was well packed and arrived on time.”

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Posted 3 years ago

“I love these products. They are value for money, luxurious and arrive quickly.”

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Posted 3 years ago

“Absolutely love the face cleanser wash, a great way to start my day with clean, fresh skin. Thank you”

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Posted 3 years ago

“Fantastic service with quick delivery . The skin products are fabulous, and my skin looked much better after just a week. In fact I am no longer having to wear face make up most of the time and I’m 61. Just fab skin care and a reasonable price 😊”

Facetheory 5 star review on 6th May 2023

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Posted 3 years ago

“Love the products and price”

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Posted 3 years ago

“I. Extremely happy with all the products I've bought: the C2 cleanser, the tonic, he facemask, the vitamin 20spf face cream, the S10 serum.... I'll keep re-stashing for sure!”

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Posted 3 years ago

“I just started using is seems to work if you consistently used”

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Posted 3 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Shami

Posted 3 years ago

“If I'm honest, I can't see any difference whatsoever, since using the product. It's been several weeks now. I still have dark circles and puffiness around my eyes. Im quite disappointed.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 3 years ago

“Love the cleanser it leaves me face smooth and fresh and has helped with my spots. My favourite is the vitamin c moisturiser as I have a lovely complex after applying.”

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Posted 3 years ago

“I've had the pleasure to discover Facetheory products 2 years ago, and I instantly fell in love with the brand. All products are unique and they really contain all the necessary substances to improve the skin elasticity, and make your skin glow brighter.”

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Posted 3 years ago

“Quick delivery, nice packaging. Cream smells of citrus and thicker consistency than the product I was using”

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Posted 3 years ago

“Per la prima volta nella mia vita ho trovato prodotti che hanno mantenuto le promesse fatte! Ottima struttura del sito, ovviamente utile il sistema punti e mail di "spam" mai fastidiose e/o ripetitive.”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,225 reviews