Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,020 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,020 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

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“Suis ravie d'avoir trouver ce baume avec des ingrédients naturels. Il est très hydratant et fait briller les lèvres; Je recommande vivement”

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Posted 1 year ago

“Fast swift response to orders and beautiful products thst do not irritate my skin. The cream cleanser for sensitive skin is exceptionally good!”

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Posted 1 year ago

“I have been using Amil C and Aventhra Moisturiser for a month. Taking into account, that i have a very senstive skin with rosacea, i am very pleased with the products.Had a slight reaction in the form of redness and burning first time i used Amil C...switched to using it only nights followed with a moisturiser for a sensitive skin.Skin texture improved, along with the redness i had due to rosacea.So far so good, i give it thumbs up.”

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Posted 1 year ago

“Les produits facetheory tiennent leur promesse. Pas de mensonge avec cette marque. J'espère que ça va continuer. Merci !”

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Posted 1 year ago

“Very good service. I like that many items are available unscented. So far I use the jojoba oil cleanser regularly. It leaves my skin soft and moisturized. I can't easily get make up off so I ordered a sample size of vit c cleanser. That works well together.I also just started with the vit c moisturizer spf 30. To early yet to comment”

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Posted 1 year ago

“My Amil-C whip cream is beautiful. It is non greasy and yet my skin feels soft and nourished .Pleasant non offensive fragrance too .My new go to day cream for sure .”

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Posted 1 year ago

“Within 2 weeks, people were able to see the difference”

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Posted 1 year ago

“Good natural products at a good price”

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Posted 1 year ago

“Cannot thank the Exaglow Serum S10 enough. A brown sunspot had appeared suddenly on my cheek so I went online to see which skincare brand to choose from to diminish the spot. Initially I was going to buy the Paulas Choice one however I got very confused with their product selection and also their steep price. I then found Facetheories S10 serum and thought to give it a go, and voila, within 4 days my sunspot was gone. I was ecstatic to see the results and since then have been using the Serum every other night to prevent any further sunspots. Thanks so much Facetheory for creating the right product at the right price!”

Helpful Report

Posted 1 year ago

“Game changer! I.have combination/ dry skin..... premenopausal which hasn't helped and in my mid 40's. All these factor have compounded my skin issues, so I can have really oily skin or dry skin especially cheeks.....fine lines appearing and darkening eye circles now with aging spots. Was almost giving up hope having tried Alot of brands including well reputed ones ..ie Neal's yard, Kiels .......so wasn't expecting much from face theory! Having used ther products now for a few weeks, I have seen a big improvement in skin condition and texture. This is big for me! Goes without saying, I will be ordering more! I look forward to using ther other products.”

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Posted 1 year ago

“I really like the products but unfortunately the face wash pump is not working. Everything arrived in the Box not damaged.... maybe just the pressure of the traveling ?I don't know, but obviously it's really frustrating that the pump doesn't pump! Items with pump action tops to get the contents, should probably come with an extra pump top!”

Helpful Report

Posted 1 year ago

Hi Amanda, Thank you for your feedback and I am sorry to hear about the issue with the pump. To unlock the pump, please twist the pump anti-clockwise (to the left) twice to activate it. Twist it clockwise (to the right) again to lock it. If it's still not working, please can you unscrew the pump entirely and screw it back on and try the above again? If this is still not working, please respond to the email from our customer service team so they can advise further. Many apologies for the inconvenience this is causing. Thanks Facetheory Team

Posted 1 year ago

“My skin is the best it has looked in years! I use the vitamin cleanser, the M3 moisturiser is the retinol serum. No more spots or dry patches and my skin feels numb and soft.”

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Posted 1 year ago

“Love it! It really helps me with red/ dark spots after pimples.”

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Posted 1 year ago

“Not only have FaceTheory products help to improve my oily skin where no other products have been able to work before, but their customer service is wonderful! I found out I was pregnant just after receiving an order and was not able to us a couple of the items I had purchased, so they refunded me the cost of the products and then I got to give those products to my friends to try out! Super kind and easy to deal with 😊”

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Posted 1 year ago

“Bonne crème pour les peaux mixtes à grasses. A compléter en hiver avec des soins plus hydratants pour les peaux facilement déshydratées comme la mienne. Personnellement je trouve la texture gel agréable mais ce n'est pas ce que je préfère surtout pour le soir... Mais je vais garder cette crème car il faut reconnaître qu'elle convient parfaitement à mon type de peau et que les actifs y sont très intéressants en complément d'une skincare adaptée.”

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Posted 1 year ago

“This brand has completely transformed my skincare routine. I can see an improvement in my wrinkles, my skin is glowing and the moisturisers especially smell devine.”

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Posted 1 year ago

“Great skin care cosmetics and good service!”

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Posted 1 year ago

“Excellent products fast delivery time and customer service is 💯 cannot find anything to describe how excellent this company is”

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Posted 1 year ago

“Rapide, bon prix bon produit”

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Posted 1 year ago

“I purchased three natural oils and so far I am very happy with them. They arrived in perfect packaging condition, all three bottles were sealed. Delivery was fast too.”

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Posted 1 year ago

Facetheory is rated 4.7 based on 38,020 reviews