Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,145 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,145 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good products! The N10 serum is one of the best skin care products I've ever used and is fantastic on my acne-prone skin. Delivery is quick with no issues.”

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Posted 2 years ago

“I purchase both the Resvera-F and Regnacalm Pro from facetheory and together they have transformed my skin. I am 51 and can honestly say that my skin is tighter and brighter than its ever been. Along with my morning routine I finally have the skin I've always wanted, and in combination with these products from facetheory, I now have it. Will always purchase these.”

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Posted 2 years ago

“I started suffering with adult acne at the age of 23, and never had any skin issues before that. I tried (probably) everything available out there (and yes, I am talking about ''big'', ''expensive'' and ''popular'' brands) but nothing really helped, or if it did improve my skin - it was for a short period only. I came across facetheory's website whilst I was on the look out for something new to try, and have been using their products for 9 months. I am so pleased with the results, I wouldn't use anything else! Their products are also very affordable, given their brilliant quality and packaging. Honestly, my only regret is not finding facetheory sooner!”

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Posted 2 years ago

“This face cream was lovely and moisturising and great to know that it's free from all nasty chemicals”

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Posted 2 years ago

“He notado un cambio positivo en la textura de mi piel, me siento la piel mas suave y la veo mas luminosa.”

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Posted 2 years ago

“Packet nicht angekommen”

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Posted 2 years ago

Hallo Es tut uns leid, dass Ihre Bestellung nicht angekommen ist. Ich verstehe, wie frustrierend das für Sie sein muss. Ein Blick auf die Sendungsverfolgung der ursprünglichen Bestellung zeigt, dass diese im Zielland angekommen ist und derzeit auf die korrekte Lieferadresse wartet, um mit der letzten Lieferphase fortzufahren. Nochmals vielmals Entschuldigung für die Verzögerung. Danke Facetheory

Posted 2 years ago

“Frais de douane de 30€ à l arrivée mauvaise surprise.”

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Posted 2 years ago

Bonjour, Merci pour votre avis. C'est toujours une priorité de fournir une expérience transparente à nos clients, y compris le pré-paiement des frais de douane pour nos clients. J'ai demandé au service client d'examiner cette situation et de vous contacter par e-mail. Merci Facetheory Team

Posted 2 years ago

“Very pleased with my product and its delivery.”

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Posted 2 years ago

“Love your oroducts and but them on repeat”

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Posted 2 years ago

“Nachdem die erste Lieferung am Zoll hängen geblieben ist hat facetheory alles dafür getan, dass ich eine Ersatzlieferung erhalte. Die ist dann auch recht zügig angekommen. Über die Wirksamkeit der Produkte kann ich noch nicht viel sagen. Die Produkte sind aber gut anzuwenden und angenehm.”

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Posted 2 years ago

“As always excellent delivery and products. Wish some discontinued items would return as I would be happy to pay more if there are difficulties sourcing. Can be hard to find right products but my skin has improved 100% since using facetheory over the years.”

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Posted 2 years ago

“I love Face Theory skin care. The ingredients are completely safe for your skin with no nasty chemicals; unlike many skin care products. My skin feels great. Their ranges are suitable for all skin types.”

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Posted 2 years ago

“Love the quality of the products! Good value for money and nicely packaged.”

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Posted 2 years ago

“Brilliant products and service as usual- I’ve been a customer for over 6 years and wouldn’t look back”

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Posted 2 years ago

“I am really impressed with face theory! I ordered a few items two of which didn't suit my skin. I was able to exchange the products with no issues and without even needing to return or pay for postage. I am now using the clarifying cleanser, super gel pro (day) and Regena-C (night). This seems to suit my combination skin really well. I hardly need to use any gel after the cleanser so I think it will last for ages. The cleanser smells amazing! And the Regena-C cream that I use at night is moisturising but not too heavy. I also love the the packing contains next to no plastic. Definitely converted and glad to have found a simple effective routine.”

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Posted 2 years ago

“I've had rosacea for years and I have tried many different things the anti redness toner works so well for me that if you ever discontinue it please let me know so I can buy up a case! This is the only product that I use religiously.”

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Posted 2 years ago

“I like facetheory , my face like it :)”

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Posted 2 years ago

“Buy for my son, he loves it”

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Posted 2 years ago

“Fantastic ethical products at a great price.”

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Posted 2 years ago

“I bought the face creams and eye cream. I am also using the facial cleanser which was a free sample. This is the best brand I have ever used without a doubt. I just wish it was a bit cheaper so I could buy it all the time.”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,145 reviews