Login
Start Free Trial Are you a business? Click Here

Facetheory Reviews

4.7 Rating 38,020 Reviews
94 %
of reviewers recommend Facetheory
4.7
Based on 38,020 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email
Read Facetheory Reviews
Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Facetheory 5 star review on 25th February 2026
Eva B
Facetheory 5 star review on 4th January 2025
Lorna W
Facetheory 5 star review on 7th October 2024
Rachel Y
Facetheory 5 star review on 20th September 2024
Constantine N
Facetheory 4 star review on 19th August 2024
Ibironke I
Facetheory 5 star review on 18th July 2024
Linda T
Facetheory 5 star review on 19th June 2024
Louise S
1914
Anonymous
Anonymous  // 01/01/2019
Fabulous product and I can see the difference in my skin already
Helpful Report
Posted 1 year ago
I have been using Facetheory for more than a year. The products are great and the customer service is the best experience I have had when dealing with returning products or asking questions (they are super responsive and kind)! I also love the 365-day warranty, it makes me feel safe if I want to try new products. Overall, very happy with the Facetheory!
Helpful Report
Posted 1 year ago
I have used 2 bottles of facetheory Regencalm Serum Pro. And liked it very much. My skin feels smoother and I think more refined and clearer textured, and helps with redness and wrinkles after the first time I used it. I bought just Regenecalm Serum, (not Pro) and am using that now. It has 2%, instead of 3% Retinol. There is some differnece I notice, I think I like the Pro better. But got a sale price on the the latter. Both types are very nice and helpful on my skin. I like the that they are mild and my skin doesn't have any bad reactions. I tend to use it all over my face and neck, not just spots.
Helpful Report
Posted 1 year ago
I receieved the correct products in a timely manner. So far the product results have been good, but too soon to tell. No issues or reactions to product.
Helpful Report
Posted 1 year ago
Great Face Theory 👌
Helpful Report
Posted 1 year ago
Items sent quickly and very well packaged. The item I purchased works well and was very good value for money. I will definitely buy more.
Helpful Report
Posted 1 year ago
As always the goods come quickly and are of beautiful quality. They are a pleasure to use and smell so good! Thank u FT 🙏🏻
Helpful Report
Posted 1 year ago
Good clean chemical free face cream
Helpful Report
Posted 1 year ago
Good face oil
Helpful Report
Posted 1 year ago
Bought it as a Bakuluronic and Vitamin C product but arrived as a Bakuluronic only one, disappointed about the misleading advertising
Helpful Report
Posted 1 year ago
Hi, Thank you for your feedback. The Bakularonic Moisturiser contains Vitamin C in the form of Sodium Ascorbyl Phosphate, which is listed on the ingredients list. Please get in contact with customer service via help@facetheory.com if you need any help. Thanks Facetheory Team
Posted 1 year ago
Super produit mais je trouve que le serum met est lent à montrer des résultats je his à mon deuxième flacon j’ai commandé la crème nettoyante et je la kiffe elle a un réel effet sur les boutons en ce qui concerne l’éclat je ne saurai dire mais je recommande facetheory et la réactivité du sav est extraordinaire !
Helpful Report
Posted 1 year ago
i have ordered the bakuchiol moisturizer. i like it so far
Helpful Report
Posted 1 year ago
Brilliant products!! My face was so dry till I brought Aventhra moisturiser within a week I saw the difference it's softer and smoother. Thank you facetheory!
Helpful Report
Posted 1 year ago
Great place to learn about skincare, and fantastic products that work. My recommendations: tranexamic acid serum and jojoba face oil.
Helpful Report
Posted 1 year ago
Face theory has changed my skin care routine for the better. Not flooded with chemicals and sustainable packaging that I reuse! Have recommended to many friends
Helpful Report
Posted 1 year ago
I really liked the cream spf 30... thank you very much 🙏🏻 Super ❤️
Helpful Report
Posted 1 year ago
Love these products-natural-beautiful fragrance-effective!
Helpful Report
Posted 1 year ago
I love this moisturiser. I ditched my old one as it was full of harmful ingredients. This one doesn’t contain any. It’s super soft and moisturising. This is my new fave ❤️
Helpful Report
Posted 1 year ago
Love these products
Helpful Report
Posted 1 year ago
Cannot day how pleased I am with these products, for the first time EVER I feel like I've invested in skincare that actually works and I can see noticeable results- products feel amazing, packaging is fab, cannot wait to order more
Helpful Report
Posted 1 year ago
Facetheory is rated 4.7 based on 38,020 reviews