Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,145 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,145 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lovely products responsibly packaged. good communications”

Helpful Report

Posted 2 years ago

“I love what this brand stands for and the packaging. Zero plastic! Love it. In general, from the items I purchased, the products tend towards the greasy/oily side. I'm still trying out what works best for me, and obviously that will take some trial and error. But I'm more than willing to go through that process with Facetheory :)”

Helpful Report

Posted 2 years ago

“اشتريت فيتامين سي تركيبته فعالة و قوامه جيد على البشرة”

Helpful Report

Posted 2 years ago

“My son bought me some of these products for Mothers Day. I was so pleased with them that I have bought more!”

Helpful Report

Posted 2 years ago

“Have loved all products from facetheory and have now switched all my skin care over to facetheory! The blusher is also brilliant! Delivery is super efficient and minimal packaging used - all recyclable:) Waiting for facetheory to start recycling their empty product glass bottles!”

Helpful Report

Posted 2 years ago

“Great range of products with amazing ingredients, and at more affordable prices than most other skincare brands. Love my face wash and will be buying again!”

Helpful Report

Posted 2 years ago

“I love this facetheory products. My skin looks so much better.”

Helpful Report

Posted 2 years ago

“Really love all of the products. They make it simple to know what you need, it’s not overwhelming like some skincare brands with 1000x step products! The products feel lovely and leave my skin super soft. I have sensitive skin and eczema on my face and since using face theory it hasn’t bothered me once. Love these products, will be a repeat customer and even better that it’s not stupidly priced like some brands!”

Helpful Report

Posted 2 years ago

“I love the Vitamin C facial cleanser. After cleaning my face and even before I moisturize, my skin feels so soft and smooth. I recommend this product to any woman, but especially if you have mature skin, like I do!”

Helpful Report

Posted 2 years ago

“Very impressed with the quality of these products and feel very happy in the knowledge they are nasty-stuff free!”

Helpful Report

Posted 2 years ago

“Amazing Skincare for an amazing price”

Helpful Report

Posted 2 years ago

“I ordered these products because of the reviews and the price point. I had been buying eminence for years.. and spending a crap ton of money on it. I was seeing zero improvement in my skin. I have been using this for about a month. The cleanser, the toner, the moisturizer and the gel. My skins redness is diminishing slowly and have had ZERO acne, which was common with my old products. AND all of these together cost the same as one of my old cleaners. I’m SOLD! I’m 45 with combo/aging/fair/red skin”

Helpful Report

Posted 2 years ago

“Love their skincare products, almost everything works like a magic for me, better than those luxury brands that I’ve always used. I love it that they have safe ingredients, feeling and working great on my skin, awesome return policy, showing confidence in their own quality. Cute packaging as well!”

Helpful Report

Posted 2 years ago

“I didn‘t receive my products. The package never arrived.”

Helpful Report

Posted 2 years ago

Hi Sorry to hear that you have not received your order yet. I understand how frustrating this must be for you. I have asked customer service to check this for you and to get in touch via email. Thanks, Facetheory Team

Posted 2 years ago

“Absolutely amazing products. I purchased cleanser, face cream and serum and night oil. All of them exceeded my expectations. The face cream is absolutely gorgeous 😍 and the rest as well. Thank you”

Helpful Report

Posted 2 years ago

“I have been using Facetheory for a few years. I started using it because they are cruelty free products and that is the most important thing for me. I use the Ocuwake eye cream, the Relaxing Night Cream and the Aventhra Moisturizer. They are good products and feel good on my skin. I highly recommend facetheory products and their customer service is great. They are always responsive, friendly and helpful.”

Helpful Report

Posted 2 years ago

“Love the creamy cleanser, day and night creams.”

Helpful Report

Posted 2 years ago

“Excellent product. I don"t often wear makeup but do wear SPFs so wash off cleanser essential. This works a treat, skin left feeling really clean and soft.”

Helpful Report

Posted 2 years ago

“This face helped my acne on my cheeks clear up so much. I am amazed as I have tried so many different products. I will definitely continue to buy from facetheory”

Helpful Report

Posted 2 years ago

“Fab, nice and light weight with good coverage”

Helpful Report

Posted 2 years ago

Facetheory is rated 4.7 based on 38,145 reviews