Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,167 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,167 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great products, and great service!”

Helpful Report

Posted 3 years ago

“Produits vraiment top, résultats visibles rapides, grande qualité et ingrédients naturels. Bonne communication avec le service clients, bons conseils. Je recommande !”

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Posted 3 years ago

“I really love Facetheory products! They are affordable and very effective. They combine science (effective results ingredients) and nature (natural ingredients). They also care about the environment”

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Posted 3 years ago

“I LOVE Your product especially Your serum and VIT c with spf 30 n 20 my fave. Keep IT Up!!!! Ill be Your loyal Customer For life 🥰”

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Posted 3 years ago

“Great company-they are always reliable, they have sales often and you can use points earned in your next purchase. Shipping is always fast and on time”

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Posted 3 years ago

“Prodotti fantastici,ormai non posso più farne a meno. Servizio di spedizione eccellente”

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Posted 3 years ago

“I don't like the product, I can't see a real improvement and it smells quite badly”

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Posted 3 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory

Posted 3 years ago

“Love their products.”

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Posted 3 years ago

“I am 100% happy with this product. My skin texture and appearance improved a lot a Few days of use.”

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Posted 3 years ago

“I ordered a product but it sadly didn‘t do anything to my skin, which is okay because everyone has a different skin type. But i will still recommend this brand because their customer service is more than just good. I emailed them & not even 2 hours later i immediately got a respond + my money back.”

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Posted 3 years ago

“Great company! Fantastic products!”

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Posted 3 years ago

“Quick delivery and best products”

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Posted 3 years ago

“Excellent service and products.”

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Posted 3 years ago

“Excellent vitamin C serum - really feels like it’s rejuvenating my face.”

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Posted 3 years ago

“The products from Facetheory are so nice, I have very sensitive skin and have had many problems in the past with finding skin care that I can use without causing more issues with my skin. The products I have ordered from Facetheory have all been so good I won’t use anything else now. The delivery is super quick, it has always arrived within 2days of my order”

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Posted 3 years ago

“Great customer service and products”

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Posted 3 years ago

“Their products I highly recommend they've really helped with my skin issues. Much more clearer skin & brighter”

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Posted 3 years ago

“Excellent website. Extremely informative. Great service and great products.”

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Posted 3 years ago

“The Regena c face theory cream is amazing, from the first use my skin felt softer and refreshed, a week in and my line look less obvious, I also suffer with psoriasis and spots and has helped both so much!”

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Posted 3 years ago

“With Christmas on the way this is a great place to get really good facial/body products for all the family. Reasonably priced and luxury products.”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,167 reviews