Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,055 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“J'ai découvert cette marque via tiktok, puis dans mes sponsorisés instagram et c'est une réelle bonne découverte. Les produits sont de très bonnes qualités et pour autant à des prix très accessibles. Je vous recommande les yeux fermés si vous voulez prendre goût à la skincare. Votre peau sera accro aux produits et on a tout le temps envie de tester de nouveaux produits après ça.”

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Posted 3 years ago

“Bonjour, J’ai passé une commande en août et à ce jour je n’ai toujours pas reçu mon colis. Ça fait plus d’un mois donc je vous demande le remboursement de ma commande. Je vous remercie.”

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Posted 3 years ago

Bonjour Désolé d'apprendre que vous n'avez pas encore reçu votre commande. Il est toujours prioritaire d'offrir une expérience fluide à nos clients, et nous sommes désolés d'avoir échoué. J'ai demandé au service client de vérifier cela pour vous et de vous contacter par e-mail. Merci, Facetheory

Posted 3 years ago

“Face theory is my favourite skin care of all time.”

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Posted 3 years ago

“Bought the vit c cleanser, seems lovely but only been using for short time. Good at taking make up off, I usually double cleanse. I searched for plastic free skin care that I can buy regularly that works and doesn’t cost the earth. I think I’ve found it !”

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Posted 3 years ago

“Love the products I’ve tried. Really impressed by the actual products and the super quick service Will repeat buy some and try some new ones”

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Posted 3 years ago

“Très bons produits”

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Posted 3 years ago

“Produkte wurden immer geliefert und wenn es zu Verzögerungen kam wurde Bescheid gegeben. die Produkte sind sehr gut. der Kundenservice ist sehr freundlich und schnell. Wenn man mit dem Produkt unzufrieden ist bekommt man Geld zurück. Ich bin schon jahrelang Kundin dort weil mich die Produkte überzeugen.”

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Posted 3 years ago

“Je mets 4 et pas 5 car la livraison était bien trop longue mais le produit et top et je recommanderais chez eux !! Foncez, le rapport qualité prix est là ! Commandez juste 2 semaines avant d’avoir fini vos produits 😂”

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Posted 3 years ago

“Really enjoying the purchase I made . Ordered more !”

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Posted 3 years ago

“over hyped, none of the products are upto mark. vitamin c moisturizer stays on skin, does not absorb and piles up Vitamin C - cleanser is OK, did not see any major benefit but it does cleanse skin and do not make it dry”

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Posted 3 years ago

Hi Thank you for your feedback and I am sorry to hear about your disappointment. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 3 years ago

“Great company, great products”

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Posted 3 years ago

“Order arrived when they said it would. I M also very happy with product”

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Posted 3 years ago

“I have been looking at different skin products for some time. I decided upon face theory after looking at the reviews and they seemed good value for money. This is the best skin care products I have ever tried. My skin feels softer more glowing and hydrated. I have been using the vitamin c cleanser, toner, day cream and night cream. I have already had a lot of comments on my skin. I have recommended skin theory to all my friends.”

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Posted 3 years ago

“Lovely face cleanser, thank you 😊”

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Posted 3 years ago

“Has helped my skin so far!”

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Posted 3 years ago

“You guys are the best, I love your products, they work really well on me (63 years). Excellent”

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Posted 3 years ago

“I think facetheory's skin products are so natural and gentle to my skin that even their retinol products are 100% non-irritating on my sensitive skin. I have reordered so many times with their cica serum and their aventhra cream. Their products are packed with the key ingredients without any unnecessary chemicals. Customer service is excellent as well, they are so efficient!”

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Posted 3 years ago

“I have used Facetheory products for at least a year now and have nothing but compliments to pass on to this business! The customer service is excellent as is the price .. there is also a loyalty scheme and you can earn points as you spend 💛 I find all the products absolutely brilliant, my skin feels fresh and bright. Just purchased the lip balm and yes, again, just superp 😃 You will not be disappointed, highly recommend giving Facetheory a go!”

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Posted 3 years ago

“very good, very performanting, super concentrated products, without chemical ingredients. ft has become my daily skin routine. sometimes smell or scent should be improved.”

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Posted 3 years ago

“It's still early days but I am very impressed with my first Facetheory order! It seems that the products are of really high quality (not to mention the incredible and affordable prices!). My skin is reacting very well, and within two weeks of using them it almost seems I am wearing make-up - i.e. my skin is super smooth, and matt, pores appear smaller, and perhaps a little firmer. I have been using Resvera-F Antioxidant Serum S12 and Amil-C Whip M5 SPF 30 daytime, and Regenacalm Serum S1 Pro and Regena-C Moisturiser M4 Pro at nighttime, I have also tried Glycolacsal Solution T4. Initially, my skin felt a little sensitive, but customer service has been incredible and I have now also incorporated Aventhra Moisturiser M2 on days when my skin feels a little dry. I think my skin has settled now, and all products are working incredibly well. Please note I am 39 years old, with clear skin which has no issues at all apart from fine lines and enlarged pores - I can feel the products are working, and I am now patiently waiting and hoping that my fine lines will improve! My only comment is that the serums have a slightly weird smell, but I am now used to them, and I am almost enjoying it knowing there's a magical brew in there. Moisturisers all smell like citrus, wish they smelled like something more refined (I'm a sucker for nice-smelling creams). In any case that's not putting me off, none of the smells last long which is always great news. If you haven't yet, give Facetherory a try, I might not be a full convert yet as it's early days, but I can feel the results already and that's amazing in two weeks. For now, I am sticking around (and already making a list of all the other products I want to try!). :)”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,055 reviews