Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,055 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the fact these products are vegan and free of any of the nasties, also it is great that they are a UK company. The site is easy to navigate and there is a good selection of products at great prices. Always look forward to receiving my order and haven't been disappointed yet.”

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Posted 3 years ago

“Wow what an awesome company to deal with. Products exceeded my expectations, they arrive quickly, they’re beautifully packaged and easy to use. I couldn’t be happier as a four time purchaser now of a total of 16 products. Safe to say I’ve fallen in love. Thank you Face Theory.”

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Posted 3 years ago

“Prompt delivery. Products have always been of a very high quality.”

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Posted 3 years ago

“Je suis satisfaite de mon expérience avec Facetheory. Mon colis était endommagé pendant le transport mais ils l'ont très vite reexpédié. Pour le moment les produits sont conformes à mes attentes. Je recommande la marque.”

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Posted 3 years ago

“I regularly use two of their face creams day/night and I’m really impressed with the products and value for money. I have skin that can be slightly sensitive to outbreaks and it is always clear with these creams. And it’s always a prompt delivery.”

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Posted 3 years ago

“I am absolutely obsessed with facetheory. Since I started using the products back in Nov 2020 my skin has been much smoother and brighter, and I hardly ever get a spot. I am a total convert, I use a face wash, eye cream, vit c serum, SPF and vit c moisturiser w/ SPF in the mornings, and the polypep serum and moisturising night cream at night (w/ the occasional use of a scrub for exfoliation). I've also recently bought a body cream to try. Like I said, TOTAL convert. Everything works well, smells incredible and feels amazing. My skin can be sensitive and I've had no issues. Would highly recommend trying if you're unsure.”

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Posted 3 years ago

“I've been using Facetheory for over 2 years now and am obsessed!”

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Posted 3 years ago

“I have been using this product since 2 months and the result is amazing. I feels my skin so glowy and brighter. Thanks facetheory for such a great product.”

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Posted 3 years ago

“I have been using Facetheory for almost two years and I really love the products I've used. They're very good value and a little product goes a long way. I frequently get complimented on my skin since I've been using them.”

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Posted 3 years ago

“Merci 👍👌”

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Posted 3 years ago

“Been buying these products for my daughter for a while , she really likes them . Great loyalty scheme, had enough points for £10 off my order. Would highly recommend”

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Posted 3 years ago

“Finally happy with my skin at 48 thanks to FT”

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Posted 3 years ago

“Je n'ai pas eu d'amélioration, ni diminution de mes tâches brunes et blanches sur mon visage suite à mes cicatrices d'acnés. Déçu”

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Posted 3 years ago

Bonjour Merci pour votre avis. Nous vous recommandons d'utiliser le produit pendant au moins 4 semaines en continu pour voir les premiers changements. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et que vous ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory

Posted 3 years ago

“The products are amazing and always at an affordable price. I love all the things I buy from them. Well done Face theory.”

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Posted 3 years ago

“I just received it today, I can't speak yet about the creams and so but the delivery was fast and the package is super beautiful”

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Posted 3 years ago

“Really love my new skincare routine. I ordered the Regenacalm Serum, CeraQuench Renewal cream and Vitamin C Cream Cleanser. I have taken the advice on the serum and renewal cream and slowly built up my use of this and had no reactions to the product, I use my Vitamin C cleanser twice daily and I love it - there’s also LOADS of it which is amazing! Having never put any effort into my skin care routine before I now love the way my skin looks and am looking to expand my range of facetheory :)”

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Posted 3 years ago

“I had a problem with one of the products and they inmediately send me another unit free of charge. They answered really quickly to all my questions and solve the problem in a couple of days.”

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Posted 3 years ago

“Been using the orange cleanser, matching moisturiser and blue night cream for 2 years now and don’t think I’ve found anything better!”

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Posted 3 years ago

“I have ordered a few times and generally love their products, but the recent face cream was a disappointment. It increased the pigmentation on my face. The hand cream is lovely though.”

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Posted 3 years ago

“j ai reçu des produits endommagés l équipe a trouvé une solution directement en me renvoyant les mêmes produits.”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,055 reviews