Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,020 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,020 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customers service outstanding. 1st time using the products loved them will buy again”

Helpful Report

Posted 1 year ago

“I was struggling with dry patches of skin and my skin looking dull and saw a noticeable difference once I started using facetheory products. Like that they are reasonably priced but feel premium on the skin. The Vit C day moisturiser smells like an orange tree!”

Helpful Report

Posted 1 year ago

“I am absolutely delighted with my purchases! I am allergic to Parabans & SLS which does limit exactly what I purchase. In recent weeks something has triggered a reaction & I was suffering. I came upon facetheory & decided to give it a go, especially as there was 20% off. Its all gorgeous! My skin is no longer peeling around my eyes. I feel nourished & hydrated. Particular credit to the moisturiser with spf 30, I feel protected without a whiteout face. I shall definitely be restocking with you!”

Helpful Report

Posted 1 year ago

“Le sérum lumizela A 10 est effectivement efficace sur les problèmes de peau avec des irritations ou petits boutons... J' utilisais déjà la crème Amil C spf 30 et la regena C M4, très satisfaite !”

Helpful Report

Posted 1 year ago

“Purchased a Vit C cleanser, moisturiser and night cream. Have been extremely happy so far. Product goes a long way with a small amount used. I’ve noticed my skin feeling clearer and lighter. Very happy so far!”

Helpful Report

Posted 1 year ago

“Crème très agréable à appliquer qui laisse ma peau très douce et rebondie. J'adore son parfum lactée à la mandarine. Je n'ai pas fais de réaction au retinol avec ce produit et je ne l'applique que le soir. Je vais attendre encore un peu pour les résultats mais pour l'instant que du positif J'ai eu des frais de douane à régler qui m'ont été très rapidement rembourser par facetheory, super service client merci”

Helpful Report

Posted 1 year ago

“No leaflet aim either of the products I purchased. Given these products have active Ingredients in think leaflets are essential to the user”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback - I will make sure to pass this onto our development team. Thanks Facetheoy Team

Posted 1 year ago

“Prodotti validi che lasciano la pelle super idratata inoltre hanno una profumazione davvero gradevole. Ottimo rapporto qualità- prezzo.”

Helpful Report

Posted 1 year ago

“Great products with affordable prices! I love their retinol and vitamin c! Cleansers are my number 1!”

Helpful Report

Posted 1 year ago

“Very quick delivery on goods .”

Helpful Report

Posted 1 year ago

“Products work great, customer service is very efficient and helpful. I ordered a foundation in the wrong shade and they sent me a replacement immediately after I contacted them.”

Helpful Report

Posted 1 year ago

“The cream is good and I have seen different since using the it”

Helpful Report

Posted 1 year ago

“Very satisfied about this company and their products. I keep coming back.”

Helpful Report

Posted 1 year ago

“Love these products. Great for my skin.”

Helpful Report

Posted 1 year ago

“Très bon service client, j'ai pas encore testé les produits mais l'odeur est plutôt pas mal.”

Helpful Report

Posted 1 year ago

“Produit conforme à l description.”

Helpful Report

Posted 1 year ago

“Lovely products great for m skin thank you the cleansers are amazing”

Helpful Report

Posted 1 year ago

“Love face theory. Products are great & customer service is excellent. Would recommend”

Helpful Report

Posted 1 year ago

“I've been trying Face Theory for awhile now, and all the products are really good. I love the Supergel Moisturizer Pro. It's the best gel moisturizer I have used to date. It's the only one I trust on my face during the day.”

Helpful Report

Posted 1 year ago

“La quantité de la crème corps est insuffisante”

Helpful Report

Posted 1 year ago

Facetheory is rated 4.7 based on 38,020 reviews