Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,016 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was waiting for so long to the restock of this amazing product! It’s amazing! Leaves my skin soft and clear! I have sensitive and mixed skin and sometimes gets too oily or too dry or it tends to prone so since I found this 2 yrs ago I’ve been using it on my face and chest and immediately you see and feel the difference! Thanks Facetheory for bring this back!”

Helpful Report

Posted 1 year ago

“Goes on easily and smoothly, don't need much. Positive impact in the short time using”

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Posted 1 year ago

“Super produits. Très heureuse comme d'habitude avec mon achat. La derniere fois problem avec livraison (compensation recu) mais cette fois parfait. N’hésitez plus, achetez Facetheory.”

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Posted 1 year ago

“Very happy with my face serum”

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Posted 1 year ago

“very trustworthy and fast delivery to the Netherlands! I love the products”

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Posted 1 year ago

“Great products, customer care like no other!”

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Posted 1 year ago

“Great products at a reasonable price. I use their day and night creams, serum, eye cream and primer and would recommend them all.”

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Posted 1 year ago

“Quick, simple, straightforward, ethically correct - what's not to like Excellent products will definitely buy again”

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Posted 1 year ago

“Very good quality”

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Posted 1 year ago

“Bonjour, Mon colis ne m'a pas été livré. C'est dommage. Ce transporteur n'est pas pratique. Je ne suis pas contente.”

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Posted 1 year ago

Bonjour, Offrir une expérience fluide à nos clients est toujours une priorité, et nous sommes désolés de n’avoir pas réussi. Malheureusement, en examinant les informations de suivi, la livraison a été tentée mais sans succès. J'ai demandé à notre service client d'examiner cette question et de vous contacter par e-mail. Merci, Facetheory

Posted 1 year ago

“Il detergente alla vitamina C Face Theory è fantastico: lascia la pelle liscia, pulita e idratata, con un leggero aroma agrumato. Consigliatissimo”

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Posted 1 year ago

“I like the vitamin c cleanser. Make my skin brighter. Highly recommended”

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Posted 1 year ago

“Bon produit même s il ne guérit pas mes rougeurs faciales”

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Posted 1 year ago

“My favourite brand my skin love their product natrual and no harsh. Thanks facethoery”

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Posted 1 year ago

“Bought their products for 3 times already. Always my favourite.”

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Posted 1 year ago

“Absolutely fantastic product, my skin has never felt so great”

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Posted 1 year ago

“Good products”

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Posted 1 year ago

“Da quando utilizzo questi prodotti: Mousse Amil-C M5 SPF 30 con 5% Niacinamide e Vitamina C a doppia azione; Porebright Siero N10 con 10% di Niacinamide e Acido Ialuronico; Idratante Regena-C M4 con estere di retinolo, vitamina C e acido ialuronico; la mia pelle sul viso è Rinata. Diffidate dei prodotti che sponsorizzano in tv, affidatevi a facetheory e non ve ne pentirete! *.^”

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Posted 1 year ago

“Wonderful customer service! I accidentally ordered the wrong cream, asked if I can exchange it and it was sorted straight away. New cream has been ordered for me and I didn't even have to sent the one I bought. I am going to give the original one to my friend, you may gain a new customer thanks to your kind gesture :)”

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Posted 1 year ago

“Produits excellents”

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Posted 1 year ago

Facetheory is rated 4.7 based on 38,016 reviews