Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,024 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,024 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I keep buying it - it works, doesn’t break me out and I have never stuck with the same brand for so long.”

Helpful Report

Posted 2 years ago

“Amazing products”

Helpful Report

Posted 2 years ago

“I absolutely love the FaceTheory Porebright Serum, it has made my skin so much less red and much smoother! I have only been using it for 2 weeks, but I can't imagine my skincare routine without it. I've got sensitive skin and it is irritated by so many products, but I've had no issues with this product. I recommend it to everyone.”

Helpful Report

Posted 2 years ago

“Llevo poco tiempo usándolo, pero la primera impresión ha sido buena. Me gusta que no lleven aditivos. La única pega es el tiempo que tardan en hacer la entrega”

Helpful Report

Posted 2 years ago

“My daughter and I both like Facetheory products. They are a good price, always well packaged and fast delivery.”

Helpful Report

Posted 2 years ago

“Cela fait 3 ans que j’utilise la crème amil-c whip M5 à la niacinamide. Ma peau est nettement plus belle depuis que je l’utilise. Les résultats étaient vraiment visibles après 1 mois d’utilisation. C’est la première fois que je constatait réellement des résultats sur ma peau grâce à une crème, depuis je ne fait que la racheter”

Helpful Report

Posted 2 years ago

“Excellent products from an excellent company.”

Helpful Report

Posted 2 years ago

“Ça fait un mois que j'utilise les produits facetheory et ma peau s'est visiblement lissée. Elle est plus hydratée, les produits ne sont pas lourds”

Helpful Report

Posted 2 years ago

“Love these products. Skin is brighter and tighter. I’ve been using for 14 day and seeing great results. 10/10”

Facetheory 5 star review on 29th January 2024

Helpful Report

Posted 2 years ago

“Love it! Very gentle and fantastic on mature skin as well. I will certainly be ordering more. Next buy will be the serum. Highly recommend these products. Response was brilliant and I received my parcel promptly.”

Helpful Report

Posted 2 years ago

“I’ve been using their product for years and I’m very pleased with the results all the time. Great stuff!”

Helpful Report

Posted 2 years ago

“Bestellung ist nicht angekommen???”

Helpful Report

Posted 2 years ago

Hallo Es tut uns leid, dass Ihre Bestellung nicht angekommen ist. Ich verstehe, wie frustrierend das für Sie sein muss. Wir hatten nicht damit gerechnet, dass dies geschieht, allerdings kommt es bei Kurieren immer noch zu Verzögerungen aufgrund von Covid-19 und anderen nationalen und internationalen Ereignissen. Ein Blick auf die Sendungsverfolgung der ursprünglichen Bestellung zeigt, dass diese heute geliefert wurde. Nochmals vielmals Entschuldigung für die Verzögerung. Danke Facetheory-Team

Posted 2 years ago

“Les produits facetheory sont véritablement fantastique. Je ne pourrais plus m en passer. Ma rosacée et ma couperose ont quasi disparu grâce au serum lumizela A15. J utilise également le sérum polypep, le contour des yeux ainsi que la crème ceraquench et ma peau est devenu bcq plus lumineuse et mes rides se sont atténuées. Prochaine achat, sérum et crème au rétinol. Merci Facetheory !”

Helpful Report

Posted 2 years ago

“I bought the face theory super gel oil free for my face but unfortunately it was making my face so oily and I started to break out for whatever reason I don’t understand. I have a combination skin. I have read good review about this product online but it did not work well for me.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. We understand that each person is different and some cosmetic products may simply not suit some skin types. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“Great company that lists all the ingredients and their products actually work! I have been using the exaglow serum and it has both evened my skin tone, but also cleared up small spots on my face. The products from facetheory are the only products I'm willing to try as someone with eczema and sensitive skin.”

Helpful Report

Posted 2 years ago

“Like the smell and texture. Will buy again”

Helpful Report

Posted 2 years ago

“this was a present for my daughter-in-law who loves your products”

Helpful Report

Posted 2 years ago

“A friend recommended you and I am so pleased she did I am over the moon with the products I bought and have recommended you to others too. I will definitely be purchasing more in the future.”

Helpful Report

Posted 2 years ago

“Best product for enlarged pores. At 65 yr old, I am blessed with good skin except for one large pore below my eye. At that particular location, it is very noticeable and my dermatologist told me she could not help me 6 years ago. After one week of the serum N20 the pore closed up and is barely visible. Nothing else I tried previously worked. Thank you for making such quality products.”

Helpful Report

Posted 2 years ago

“The products and customer service are unmatched! Love the ethics and the quality”

Helpful Report

Posted 2 years ago

Facetheory is rated 4.7 based on 38,024 reviews