Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,149 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,149 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have very sensitive facial skin, partly due to rosacea on my cheeks. I am able to tolerate the Facetheory BAKULURONIC MOSTURISER. I use a tiny bit to massage on my face and it disolves with a beautiful result. I also LOVE the SUPER GEL I use it sparingly as a finish to my routine and I love the feel of this product. The Facetheory Lipabalm Bioactive is the best lip product I have every used, it is greasless yet leaves a shine that sooths and moisturizes my lips. I am very pleased with these 3 products I have purchased and will continue to buy again. Thank you FACETHEORY ( I am a 80 years old woman). Joan Adams”

Facetheory 5 star review on 28th February 2024

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Posted 2 years ago

“I ordered the oil free moisturizer for my boyfriend with superrr oily skin and he says it has completely changed the game for him. Found about face theory through Hyram on youtube and will definitely be trying out more products :)”

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Posted 2 years ago

“I ordered exfoliating cloths. I have searched for something similar to that which I am using. A close up of the cloth online looked coarse. However, it is a square of double muslin which if you have a delicate skin is probably fine but if you want something that really exfoliates it isn't great.”

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Posted 2 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“après une semaine d'utilisation je trouve ma peau bcp plus lisse”

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Posted 2 years ago

“I have recently bought face theory an it has been about a month since I have been using their products and I can already see a different in acne, texture, hyperpigmentation and redness. It is not a massive different since I have only been using it for a month but I believe with consistency these products will work amazingly. Unlike other products that made me purge really bad at the start of using them face theory did not make me purge but it actually calmed down my acne and now I get way less acne and no cystic acne. I am so glad that face theory has expanded some of their products to Sephora Australia and i cannot wait for them to bring more products to Australia.”

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Posted 2 years ago

“Me encantan todos los productos de facetheory! El S4 y S9 me han ayudado a mantener a raya mis brotes de rosacia, y a un precio muy asequible.”

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Posted 2 years ago

“Love FaceTheory products. I have been using primarily their products for years now. I tried a different well known brand but caused my skin to become uneven. Went straight back to FaceTheory and it’s on the mend! Even their make up is great!”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“Estoy fascinada por esta marca. Por fin productos naturales pero sin renunciar a los ingredientes activos. Y esta bien de precio también.”

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Posted 2 years ago

“Bonjour, Je suis désolé mais les produits ne sont pas du tout adapté à ma peau. Pourtant j’ai fais un sorte qu’ils le soient mais je pense que ma peau n’accepte pas.. Je souhaiterais un remboursement si vous désirez je peux vous renvoyer les produits car de toute façon je ne l’est utiliserais pas Merci d’avance”

Helpful Report

Posted 2 years ago

Bonjour, Merci pour votre retour et je suis désolé d'apprendre que le produit n'a pas répondu à vos attentes. Nous comprenons que chaque personne est différente et que certains produits cosmétiques peuvent tout simplement ne pas convenir à certains types de peau. Notre politique de retour vous offre une tranquillité d'esprit lorsque vous essayez Facetheory. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory

Posted 2 years ago

“Brilliant company to order from and really fast delivery great offers and lovely products all cruelty free”

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Posted 2 years ago

“I love facetheory products including, ethical stance and that containers can be recycled....no plastic either. Products are really good quality and excellent value for money. Face creams really suit my skin type. Very moisturising and also good for sensitive skin. A little seems to go a long way. Will continue to use and would definitely recommend.”

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Posted 2 years ago

“My daughter bought a serum, and a balancing rosehip oil for me to try . Both are lovely,and I'd recommend purchasing. I have quite dry face skin. At first, applying the oil I thought it would be far too oily, but was wrong. You don't need much of either. I'm in my 60's if that helps! But I reckon it's suitable for all ages. So far it's lasted three months, but have just bought another 30ml serum, and a night cream.”

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Posted 2 years ago

“My 49 year old skin absolutely loves the face theory products. I can see and feel a difference in my skin since using them. I especially like the primer and foundation. Some foundations tend to make the skin look older but the face theory one has the opposite effect. The primer keeps the foundation on and glowing all day long. Great products and company.”

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Posted 2 years ago

“Des produits efficaces et je suis très satisfait dans l'ensemble.”

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Posted 2 years ago

“I love all the facetheory products that I have so far used. Compared to other products on the market which are too highly scented for me. I was first given some as a gift and have since ordered myself.”

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Posted 2 years ago

“Super déçu du supergel , sa pelle blanche sur ma peau . Par compte je suis contente le relaxing night cream PRO”

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Posted 2 years ago

“Arrived quickly. Products smell amazing and make my skin feel great. After a week I have had compliments on how fresh my face looks”

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Posted 2 years ago

“Tolle Produkte, super Preis-Leistungs Verhältnis. Kaufe hier immer das 15% Azelain Serum für meine Couperose Haut. Die Rötungen werden gemildert und die Pusteln deutlich weniger. Und das ohne unnötige oder belastende Zusatzstoffe. Danke für dieses tolle Produkt!”

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Posted 2 years ago

“Die Lieferung der Bestellung hat wunderbar funktioniert und ist sehr schnell angekommen. Die neue Version der Cera-B Körpercreme die ich mitbestellt habe überzeugt mich nicht mehr ganz so, sie ist leider nur mehr parfümiert erhältlich und hat eine etwas andere Konsistenz als die Vorgängerin, die wirklich eine wohltat für extrem trockene und empfindliche Haut war. Deshalb wünsch ich mir hier sehr die alte unparfümierte Cera-B Körpercreme zurück. Ich bin begeistert vom Hylafecta Serum weil es dünn ist, schnell einzieht und überhaupt kein klebriger Rückstand auf der Haut bleibt.”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,149 reviews